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October 2025 by Dommy G
They hung up on me twice and then proceeded to just let it ring and kick back multiple times. Would have been cool to order parts but I’m not waiting 24minutes on hold that’s insane.
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April 2025 by Shawn Ward
The disrespect of this place is beyond anything I have ever seen before. So don't come here unless you don't have any self respect.
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March 2025 by Zeno
I was treated poorly and disrespected by a lady saleswoman at the front table!! I went to LKQ to buy a door for my car and wanted more information about the condition of the door. The saleswoman lost her patience and said that the door was no good and that she couldn't show me the photo and that if I wanted to, she would ask the other salesman without any professionalism whatsoever!! She said if I want to see it I have to pay!! **I went with the money in my hand to buy it!! But I didn't buy it due to the seller's lack of professionalism!!
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January 2025 by Esvin Barrios
Really awful costumer service. Thanks for nothing.
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November 2024 by arthur prince
Easy way to get things fixed
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February 2024 by Rachel Carlson
The customer service rep was very rude and quick with me as if because I was a woman I didn’t know what I was talking about. Little did he know I have 27 years in parts experience
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February 2024 by Tom Rassias
If you want to wait a long time for them to figure out how real life works then this is the place for you.
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February 2024 by Erin Carlson
Woman answering phone clearly hates her job, or her life. Maybe both. Was rude from the start. Answered phone with a loud sigh and then proceeded to ask me "What I wanted" with an attitude. As someone who has worked in customer service for over 15 years, her behavior is unacceptable. On top of that they wanted $100.00 for the same used tire I paid $20.00 for somewhere else a week earlier.
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February 2024 by Michael Fontaine
85 year old Dad just tried to call for rims for his truck and the woman in the phone couldn't have been any ruder. No thanks!
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January 2024 by M S
Needed a new rim for an older Jeep. They found one and had it shipped in under a week. The product was as advertised and the price was fair. This business is very easy to deal with even if you're not exactly a car expert.
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January 2024 by David Richard
My 15 year relationship as a customer with LKQ ended last week with an entirely preventable issue, that nobody cared to address. Of course mistakes happen, but it is how a company responds to their error that matters. Even a thoughtful and constructive email to the sales manager was ignored. No decency to reply? Goodbye, LKQ, you're too big to care any more. I miss Route 16 Auto Parts.
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November 2023 by Barry Smith
5 Stars
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November 2023 by Gisele Menard
Very helpful staff
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November 2023 by Elias
Helpful and funny guys at the reception!
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October 2023 by John Hobart
Well Run great inventory if you need a certain part they will get it they are not only a national company but they own junkyards worldwide as I have been told Fast courteous service
