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May 2024 by Heidi Rousseau
Ordered 2 large hot coffees..one was COLD, and the other lukewarm.
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March 2024 by Jason Camp
I go to this location often. No issues. Staff is always nice.
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March 2024 by Tyler Sullivan
So not only did you send me a bagel not toasted at all (when it was supposed to be toasted dark). But you also either skipped out on or ate the extra cream cheese filled bagel bites that I ordered. The egg and cheese was the only barely edible thing in the bag. The driver waited so long that the food was cold by the time it got here on top of it.Additionally you failed to follow DoorDash simple standards of sealing my bag. This order was handed to my driver wide open. You guys have absolutely no care for your customers orders.Just go to one of the other locations down the road, save yourself the headache!!
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January 2024 by Abc Xyz
Made a great coffee, friendly quick service , with a smile. On a Wednesday night. "Highly" recomended.
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November 2023 by Danny C. (Reviewer Super Star)
This location is within a convenient store so it’s small. They do have a drive through though. They had two people working and they basically concentrate on the drive thru. Well I went into the store to get a coffee and a sandwich. I was the second person in line and it took a good twenty minutes for them to even acknowledge us. Once they did she replied with I’ll be with you soon. Another ten minutes go by. Finally I get asked what I want. I don’t order the sandwich because I felt bad and thought they would get mad. I went with the coffee only. The coffee was good. The woman who helped me was also very friendly and pleasant but timing isn’t her thing. The location is convenient. The store is pretty clean.
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October 2023 by Gabe L.
Drive thru always takes long, so this wasn't a surprise to me. We waited for 10 min in line with 2 cars in front of us leaving after getting no service. When I finally got up to the window, the woman told me they didn't have my mobile order. I confirmed the address when I pulled out of line and then went in to check if they actually did not have my order. The woman at the drive through had dyed-red long hair. She was standing at the register and would not actually acknowledge me, but did say "anyone who comes in here is going to have to wait because I have a long line at the drive through". She walked away and I eventually got the attention of another employee and explained that I was told I ordered to the wrong Dunkin when I hadn't. I showed my order on my phone and she started to make my order for me. I was telling her across the counter what my order was and the red-haired woman said into her headset, "sorry, someone is talking really loud in front of me, you're going to have to repeat yourself". She was so incredibly rude to me, when she was the one who didn't have my order correct in the first place. I am definitely not coming back and can see why people go to the one down the street.
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September 2023 by ShawnAshley Deneault
Overcharged me by $2 from my macchiato, 9am this morning. Someone's doing some funny finagling over there ? here check out the receipt... Of course I went back in and tried asking what the problem was, and two of the servers acted like they had no idea that the prices went up! Now I know all of the prices went up, but not another inflation over night ? I never pay more than $7. I buy these 2-3 times a day! I just ordered another one @5pm Was $6:03 like NORMAL! The $6.03 will be uploaded*
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September 2023 by Mark Stevens
Raquel was my server and she is a true treasure such an amazing personality, made my iced coffee perfectly and quickly.
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August 2023 by Don P
170 Thompson Road Dunkin. what can I but this staff to me is the back bone of what a dunkin shop should be it's clean has a beautiful lounge with tables and some very comfy chairs. I Love this particular staff as I frequent this store many times during the week & weekend. the girls are super friendly & treat me like family and always get my order right to a tee. the store is always busy with walk ins window orders and orders sent in ahead and these girls are super fast and really know what they are doing. always done to perfection, out of all the dunkin stores I have visited this one to me is number 1. for all these reasons stated it's the only dunkin I go to. the other stores a good but this one in GREATER by far. I am and will continue to support this wonderful Dunkin store and the AWESOME people you have working and representing the Dunkin name, D, Place 774-418-3881
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July 2023 by Becky Sgariglia
Sunday morning lady is rude & unprofessional!!! Will not go back!!!
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July 2023 by Bryant William
The drink and food was good thanks to the girl name Rachel or racell the one with the red hair she is one pure and sweet person I have ever encountered in this Dunkin's.I come in everyday just to see her beautiful smile.
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June 2023 by Míguel Something
Very friendly staff that gave service with smiles.
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June 2023 by Miguel Ortiz
They never have anything but the girl with red hair and makeup always makes worth my visit she's one of the sweetest employees and always goes above and beyond to make me something when they don't have what I want.
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June 2023 by Chelsea Rabidou
THIS IS THE WORST DUNKIN ON THE PLANET NOT EVEN A NEW YORK DUNKINS IS THIS BAD!!!! Rude staff, slow service! I don’t want to hear any garbage about how much they get paid, THEY CHOSE THIS JOB the least you could do is do it right or quit!! Nobody wants their first interaction in the morning before work to be a cranky old lady who is annoyed to even take your order! Forget it if you want more than one thing how dare you. 15+ min to get your order in a line of two people HOW it’s like that no matter what. You want coffee after your night shift? Ha. 24 hours except they disappear to hang out outside will watch you pull in to the drive through and NOT GO INSIDE hoping you leave. This location single handedly made me wean myself of Dunkins !!! I only drink honey dew or Starbucks now and let me tell you the service at the honey dew in webster unmatched go there instead!!!
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April 2023 by Bookgirl80 “Bg80”
Staff at location is great. More of an issue with the app as it does not know when something is out of stock and it is very hard to talk to the app employees to get refunded or even help.