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July 2024 by Lynn Marie Foy (ElleMarie)
Nice, big and clean!
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May 2024 by Evan Memory
100% of the time I’ve gotten ground beef here it had gone bad on the shelf. Only one person on the staff is friendly. Good place to pick up what Newton Whole Foods doesn’t carry, but other than that don’t bother
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April 2024 by Bernie Donovan
One of the worst run stores to go to. I believe it's a management issue. They never have many registers open. The store is dull. Needs to be remodeled & better lighting.
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April 2024 by Payten Strock (5hrimp)
it's just a giant
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April 2024 by A Fries
I moved to this area not too long ago -- I had no idea how much I have been spoiled up until now in regards to grocery stores. This store showcases a pitiful selection and subpar produce. This is the only grocery I've ever visited where I felt justified in returning food which was either bland and tasteless, or even containing moldy and rotten items despite being bought before the expiration date. The staff are often rude and almost always clueless.
It's unbelievable that Watertown can't do better.
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April 2024 by Paula Mims
I believe I received racial profiling vibes yesterday while shopping at your store. Please don't assume that I need to steal from your store because I am Black. The constant unwarranted staring actually made me feel very nauseous. Please train you staff to treat everyone with respect. This behavior shows that you were not properly raised.
Also, please train your cashier's not to put bananas, at the bottom of the shopping bag, and then put heavy items, on top of the bananas or tomatoes. This causes bruising.
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April 2024 by Sarah Yee
I live around the corner, so I come here often. There has not been one time that the self checkout has not made an error and it’s extremely frustrating. The staff are nice, but understaffed and slow to respond. I wish more traditional cash registers were open.
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March 2024 by Seth Schorr
Not bad Stop 'n Shop.
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March 2024 by Susan Braithwaite
Been trying to find out how to email the store directly.. just had a bad experience at the Watertown store and I really hate food shopping, now where Stop & Shop has become SO
expensive where it used to be cheaper than Star Mkt/Shaws, others in the area, .now it MORE expensive esp for things like juice, soup, bread..and more. I was frustrated while grabbing a few things b/c of this and then went to the self checkout and rung up bread I thought was 3.99 and rang up almost $6 ..absurd. I wanted the item taken off my sale and the woman there was walking away and told me & another customer waiting for help to stop calling her. I was already frustrated per the high prices..
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February 2024 by joei bellini
Great selection floor employees are great cashier's need more patience
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February 2024 by Faisal Khan
Rita supervisor superstar friendly helpful to everyone and viktoria supernice friendly helpful
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January 2024 by Rachel Andreas
Selection seems fine, and tons of parking is always nice!
However, I will taking my shopping elsewhere because of my experience with the staff. The way that the power outage this morning was handled was unbelievably poor, and the staff were extremely rude about it.
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December 2023 by Matt Rousseau
Adjusting my previous review.
There are seldom baskets at the door. Only massive shopping carts, no small ones like the other stop and shop across town. Everyone working always seems to be in the worst mood too. I had a price question (because the product was in the wrong spot.) But got attitude saying I grabbed the wrong one. No. I don't know if you need more workers, or what, but something needs to change. I'd rather drive across town to the other one, until it closes, or Roche Bros, just to not deal with this same nonsense. I've filled out the surveys before, it leads to nothing. I think I would rather this one close than the one across town.
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December 2023 by Matt Berkey
Always out of the basics
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December 2023 by Alice Varlez
Prices are little high, but amazing produce selection