Pleasant Car Care is a family-owned and operated auto repair shop that has been servicing the Watertown, Massachusetts community since 2010. The shop is AAA approved and a NAPA AutoCare Center, employing ASE certified technicians equipped to handle various automotive problems like tire replacement, A/C and heating repairs, electrical repairs, and scheduled maintenance services. The team, including Ed, Andrew, Craig, and others, is known for their friendly, helpful, and knowledgeable approach, making the process of car repairs as "pleasant" as possible. Customers praise the shop's integrity, reliability, and willingness to go the extra mile, such as providing loaners and not charging for diagnostics. Whether it's a state inspection, a quick fix, or a complex repair, Pleasant Car Care is committed to delivering quality service and building lasting relationships with the community.
Came for state inspection but the thorough review diagnosed a leaking axle boot. Rather than do the repair they encouraged me to bring it to the dealer as it would still be under warranty. Had I gone to my normal inspection place I am not confident their review would have discovered this.
November 2025
Craig and Curtis did a great job. I needed my car fixed quickly since I am traveling out of town and they were very prompt and communicative throughout the process. I’m back on the road now!
October 2025
One of the best garage experiences I've ever had. Knowledgeable and helpful people that not only picked me up and dropped me off but also gave me a loaner for numerous days free of charge. Highly recommend this place. Also got a chance to talk to the owner. Thank you so much Andrew and Gary!
