“Had a great experience. Jim was fantastic, took great care of us. He was very patient with my indecisive wife. We will be back in the future about a mattress from Jim!”
10AM - 8PM
54 Middlesex Turnpike, Burlington“Todd could not have been more helpful to me as I had time constraints around my purchase of a new bed. My house and contents sold very quickly and I needed to replace my bed immediately. (stressful)I have been a loyal customer of Mattress Firm for many years and for many homes. I have never been disappointed in the quality of the product, but Todd surely went to the top of the list regarding customer service. He willingly stayed well beyond his scheduled work day, he was knowledgeable of all product, honest and professional. I would highly recommend his consult if you’re interested in a new bed!”
10AM - 8PM
194 Alewife Brook Pkwy, Cambridge“We had an amazing experience mattress shopping at the Fresh Pond location. Keturah was amazing! She was so patient with our indecisiveness, truly listened to our needs, and ensured we found the best fit mattress for us. WE HIGHLY recommend coming here and working with Keturah for all your mattress shopping needs!”
“Good experience. Salesperson (sorry, forgot her name) knowledgeable, guided me to right purchase at a great sale price. Very personable, easy to work with. Helpful, welcoming phone calls with other salesperson prior to purchase too. First walk-in a couple of weeks earlier felt a little too pressured for me, but sale lured me back and all went well. $99 charge for getting mattress from front door to bed is too high (did it anyway), but that is only real complaint. Overall highly recommended.”
“I needed a mattress & box spring within a few days so visited this location because it was nearest me. I received quick, knowledgeable and thoughtful assistance from Mark. The prices were competitive along with some seasonal specials. I look forward to being a customer here again!”
“We ordered three mattresses from Mattress Firm in Newton for our new vacation home in Vermont. The staff at the store were terrific, helping us to select the right mattresses for our needs, finding us the best prices and arranging to have them delivered directly to Vermont on the day after we moved. Jaylen and his delivery partner arrived when they promised and efficiently and quickly installed the new mattresses. They were a pleasure to deal with. I would give them top marks! We would highly recommend Mattress Firm in Newton.”
“Thank you Mehgan!! Excellent customer service we need more like you on the Job!!!..I left another store because I didn't get the same service that Mehgan gave me" there's not enough stars to fill in for her ***********”
“We had a pleasant experience at the Woburn Mattress Firm. David was generous with his time and made it easy for us to compare the different features between each mattress. We left feeling very comfortable with our selection and were quite impressed with his knowledge and making it a seamless experience!”
“We have yet to get our mattress delivered, so we can't speak about the delivery process/mattress itself, but the store manager Mehgan was extremely helpful and not at all pushy with the sale.”
“Mark was fantastic!!! I'm on my.new bed right now and couldn't be happier!!! A complete pleasure very knowledgeable as well.Thanks to the Everett staff! Great store!”
10AM - 8PM
884 Providence Hwy, Dedham“Had a great experience working with Eleni to find my perfect mattress. She helped me find the right mattresses to try and showed me all the features available on each. I never felt pressured to buy one mattress over another and feel comfortable I’ll get the right mattress with their 120 day guarantee. I would work with Eleni and Matress Firm in the future!”
“For the past year, I had my eyes set on a Tempur-Pedic mattress, but for some reason, I kept putting off the purchase. This past Saturday, I was at the Burlington Mall with my wife to start our early Christmas shopping. As we were leaving the mall, I spotted the Tempur-Pedic store and decided to go in and take a look. We were immediately greeted by Kris, a knowledgeable and friendly salesperson. He took the time to listen to our needs and answer all of our questions. After trying out a few different beds, we decided to make the purchase. We are so grateful to Kris and Josh for their excellent service and attention. They made the whole process easy and enjoyable.”
10AM - 6PM
444 Washington St, Wellesley“Courtney and Jennifer were terrific with my daughter. I used this store for my son and have sent many people to them and everyone has been happy with their tremendous knowledge and service.My daughter was not feeling well and Jennifer set up 2 beds so she could try them out. She made it so easy for my daughter to decide what she wanted. I so appreciate their caring and competent qualities!!”
“The prices were affordable and the selection was huge. I purchased a queen size bedroom set with a mattress and box spring. The sales associates were pleasant to work with, I would definitely return to purchase more items.”
10AM - 6PM
199 Alewife Brook Pkwy, Cambridge“When I need to buy serious furniture, I always go to Circle Furniture in Cambridge. They have a great selection of upholstered pieces, a large line of fabrics, and there is always someone there to help you.”
10AM - 8PM
388B Eastern Ave, Malden“I purchased a new sofa and bed from this place. The sofa and bed was very high quality. The owner and his family who helped us build the sofa/bed were really efficient and polite!”
9AM - 6:30PM
151 Harvard Ave, Allston“Great deals and prices!! Best you’ll find in the area. We can’t wait to move into our apartment with all of our new furniture. Neil, Dave, and Rolly were all very friendly and greeted us right away.”
10AM - 8PM
350 Providence Hwy, Dedham“Edit: we had a fantastic sales experience at this location, and they fixed a error with the delivery date, which was a huge relief to us and completely renewed our faith in their professionalism and our desire to go and shop there in the future!Prev review: We got a delivery and were all set up but the salesman made an error and our delivery got delayed because they forgot to add the bed cover. Very disappointing to have to change our plans to receive delivery due to store error. They need to do better.”
10AM - 6PM
85 Middlesex Turnpike Suite 3030, Burlington“We came to the store to see if we can find a good chair for our school age kid who spends a lot of time with homework. Jullian helped us to select a right size and told a little story about each model in the showroom which was amazing and quite entertaining:) There were some issues with the delivery and he helped to solve it in the most convenient for is way. The chair is comfortable:)”
10AM - 8PM
65 Boston St 2nd Floor, Dorchester“I received AMAZING assistance from Jessica from start to finish!! I am truly thankful and grateful in her help of asking the right questions about my sleep positions and help directing me to beds that are well suited for me. I could not have picked a better person + place to go! Thank you!!”
10AM - 2PM
225 Highland Ave Second Floor, Needham“The best! Prices are somewhat competitive; you get what you pay for. Made in MA with quality parts. Great sales people (not gimmicky and pushy and no sales tax with nh delivery). Bought a mattress in the Salem store 10+ years ago. After multiple moves it still feels and looks like new. Significantly better longevity and real world comfort than my past mid grade (over $1,000 in the 90s and early 2000s) mattresses purchased from Jordan's. I highly recommend!”
9AM - 6PM
15 Western Ave, Cambridge“I am replacing my old mattress. Bedworks again helped me. I use a specially made rare box spring folding futon.I was assisted by Khat. He kindly found my old order and arranged a new purchase and delivery. He is excellent. I highly recommend Bedworks.”
10AM - 7PM
315 Centre St, Jamaica Plain“This place is AMAZING! If your looking for a place to get furniture I would totally recommend this place. The prices, staff, and quality is absolutely fantastic!”
“I Went In There To Purchase A Full Size Mattress And Box Spring From This Place Everyone In There Was Kind And Friendly This Is The 3 Purchase I Made From Blue Hill Bargain's UHl And I Love It The Coast Is Very Reasonable The Time Before Last I Bought My Son's Full Size Mattress And Box Spring And Bought Me A Full Size Mattress And Box Spring Set And It Lasted A Long Time I Think It's About Time To Visit This Place Again I Will Definitely Recommend My Family And Friends Here”
10AM - 8PM
394 2nd St, Everett“Al’s the absolute best. Came in for a bed frame, chatted for a couple minutes and left with the perfect solution. A great experience. You’re missing out if you don’t stop in and take a look once in a while.”
10AM - 8PM
859 Providence Hwy, Dedham“Great experience from beginning to end. The team made me feel very welcomed and answered all my silly questions. They went above and beyond in working on getting me the friend’s referral coupon savings. I’m excited to get my new sleep number next week.I would highly recommend!⭐️⭐️⭐️⭐️⭐️”
“Thank you Mattress Firm for our new BeautyRest mattress recommendation. Mike was instrumental on the choice of mattress and provided us with the best deal right before the holidays! Their delivery system was also excellent!”