Jiffy Lube in Watertown, MA is a trusted location for automotive maintenance, specializing in oil changes, brake services, battery replacements, tire services, and fleet maintenance. The staff is known for being friendly, professional, and helpful, with technicians paying close attention to detail and providing thorough service. Customers appreciate the quick and affordable service, often using coupons to save money. The team, including staff members like Diego, is praised for their helpful explanations about oil grades, filters, and costs, making visits easy and informative. Many customers feel confident returning to this location for consistent quality work and attentive care. While some reviews mention a less positive experience with a manager's attitude, overall, the business is recommended for its good service, knowledgeable staff, and convenience, with no appointment needed for service. Whether stopping by for routine oil changes or other automotive needs, Jiffy Lube in Watertown continues to serve as a reliable choice for vehicle maintenance.
They were so nice and engaging that I had to leave a review!
February 2024
I can honestly say it’s always a breeze coming here. Diego the Manager always makes sure to communicate any and everything that I need to know about my vehicle. The customer service is also top tier. I appreciate that they pull the vehicle in and will even hold the door for you. 10/10 definitely recommend.
January 2024
We're getting oil changes after 10 years and a new manager has quite the inflated attitude bragging how he fires everybody not quite the way to talk to customers makes it for an unenjoyable stop
