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January 2024 by Paul Barbato
Fantastic service! Friendly, knowledgeable & found everything I needed! Thank you Derek and your team at Watertown! Your the best!
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December 2022 by Selom Badohu
Great professionalism anytime I visit this Store. They know there stuff
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December 2022 by William Figueroa
I use Grainger alot and I'm able to find everything I need there. The staff at the Watertown branch#96 are always helpful and super nice.
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September 2022 by Anthony Lisboa
Always have an excellent service.
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March 2022 by ricardo tersarotto
Great customer serviceDerek was very patient and worked with me finding the right parts.
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January 2022 by JC
Excellent!
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October 2021 by Kathleen Coles
Called for help , wanted to email photos to the store , the lady with a grainy voice hung up on me. Worst customer service ever!!!!! Avoid at all costs ... at least the Watertown Store
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September 2021 by Demba Ba
Derrick provided me with some of the best service I've received over the past few months. I appreciated his professionalism, his enthusiasm, his level of knowledge, and his patience.
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September 2021 by scott rennicks
About the best customer service in the business. I’m not a pro just a homeowner with no construction experience. The talked me through ordering the correct item with absolute professionalism. Thanks
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January 2021 by philzie c
Great staff! Very knowledgeable and friendly. Highly recommend.
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January 2021 by Stanley Laroche
Great ?
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June 2013 by Dinna Y.
Great staff and service not only at the branch but at sites as well! Large selection of products that help me with all my MRO needs especially the hard to find items.
