-
April 2024 by gail frain
Wait was not long, practitioner was through and explained what she was doing and why. I left with written instructions and a full knowledge of my situation. Service was A plus. and I would not hesitate to return to this medical office.
-
April 2024 by Anatoliy Modzhar
Everything was nice ?
-
April 2024 by Anastasiia Modzhar
everything was very fast, friendly employees, thank you??
-
April 2024 by Simon Huynh
Good service and kind loving people!
-
March 2024 by Magdalena Georgieva
So thankful for this Urgency Care especially compared to other places. There wasn't much of a wait, the staff was friendly, the office modern, and the nurse practitioner and MD who saw me were helpful and friendly.
-
March 2024 by Claudia Matzko
Everyone here was very kind and highly professional. I was provided with just the help I needed. Thank you!
-
March 2024 by Alyssa Steffen
fantastic experience! registered out advance online, was taken within 5 minutes of being there. the women who tended to me were fabulous, i honestly wish i could make the PA my PCP. feeling so much better today thanks to them, would highly reccomend!
-
March 2024 by Laura Adams
I had an excellent experience at AFC Urgent Care Watertown--excellent staff, nice facility, and I was seen within 5 minutes of registering. I awoke during the night having trouble breathing. It was Saturday, so I knew there was no option to see my primary care doctor, and the large hospital system urgent care in Watertown where I've gone before is closed on the weekends. I found AFC Urgent Care and I am so incredibly happy that I did! Dr. Line-Nitu was warm, caring, and efficient. I was in and out in less than 20 minutes, with a treatment plan and prescriptions. I feel so reassured to know that AFC Urgent Care is in our community and I can trust them to take care of me and my family competently and compassionately. Highly recommend!
-
March 2024 by Jeanette Abad
Unknowingly went in having not registered (pro-tip, register before you go!) but was in, out, and with a prescription in under 45 minutes. Thanks for the expedient care!
-
March 2024 by Yuting Li
save my life thanks!!!!!!
-
March 2024 by Lucy Smith
Easy to find, easy to park. There was a bit of wait but it wasn’t unreasonable. Personally, I prefer sitting in the waiting room like I did here to getting taken back but not knowing when I’m ever going to see the doc. The online sign-up was a little confusing as you have to pretend you’re self-pay as an evening walk-in, otherwise it tells you there are no appts. The medical asst was friendly and competent. Both were very patient with another very confused patient. Everyone wore masks! Interestingly, not a computer in sight. Goes to show that sometimes a little less focus on documentation can allow more focus on patient care. The provider did their due diligence, but also trusted my knowledge of my own body and offered useful advice. Provider was up to date on the newest research around antibiotic use and explained the med they were going to prescribe, rather than waiting for me to find out at the pharmacy. Sent to the correct pharmacy and promptly. They also asked for my preferred name. I wish I could have this person as my PCP!
-
March 2024 by Blake Thiel
Front desk staff was super helpful and efficient, got taken back to start tests relatively quickly. Nurses and Doctors were also friendly and helpful but far from efficient or communicative with each other. After being tested for covid, flu, and strep I was told that once the tests came back the doctor would come to see me. I ultimately fell asleep waiting for what ended up being over an hour. I eventually stepped out side to see what was up and was told that I was next, and while that may have been true, I'm not positive as I also noticed at this time there was no timer or chart on my door like there was for other patients. I figure the nurse that took my vitals and tests just forgot, but ultimately this part of the visit was pretty frustrating. Overall it was fine but would've really appreciated better communication around expected wait times. Had I been told by the initial nurse "I'm gonna go run your tests and the dr should be back to see you after the results come back, but we're a bit busy right now and the wait could be an hour or more" this frustration would've been greatly remedied. Thank you for all that you do!
-
March 2024 by Corey Bettencourt
Great experience overall, always a friendly and supportive staff.
-
March 2024 by Kit Crawford
Easy online registration with flexibility. Also no hassle acceptance of insurance. Fast service
-
March 2024 by Kristen Ross
Our medical assistant - Caroline (Carolyn?) was absolutely wonderful with our 2 year old son.
