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March 2024 by R J.
I can only corroborate the other 1-star reviews here. This is an utterly useless location staffed with rude and disinterested employees. I was not helped in any way nor was I even advised on how I might proceed with solving my problem.
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February 2024 by Edward W.
This store is the worst. Ive had 5 phone numbers since the early 90's. Service has been ok since i moved to Wareham. The people working there are useless. They are rude and ignorant or lazy or stupid. The last time i went i asked them to activate a phone for me. They said they couldnt and they spent 10 minutes looking for a number for me to call.. I went to the falmouth store and they took care of everything in 5 minutes. Verizon should just shut that store down and save customers time and money going there
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February 2024 by sarah keating
This Wareham location is awful. The employees are so rude and lazy. I’d rather drive the extra 20 min to the Fairhaven location. They’re much more personable there and willing to assist with anything.
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February 2024 by M M
They are expensive cheaper in the competition
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October 2023 by Linda Mazzilli
Very personable and knowledgeableSamurai is always very helpful and hasgreat suggestions! Love this place
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September 2023 by Martha Stewart
Picked up Home Internet Gateway on 8/22 for 30 day trial, and were assured that there would be no charges should item be returned during the trial period. The system was returned, unopened, 2 days later, the account never activated. Subsequently received a bill for $80 due 9/13. Called customer service who could not access account because it was never activated. After a very lengthy hold with IT, hopefully this has been resolved. Poor business.
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July 2023 by Doug Kroll
Awesome service, very knowledgeable staff..Business accounts weren't available, but they got it done!! Thanks again!
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July 2023 by James O'Malley
Very disappointing , went there to buy a $ 1200 phone , told me you could only do online , seemed like I was bothering him
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April 2023 by dj tempE
Cracked my screen. Thought I was gonna have a loaner phone( if they still have them) and they gave me a phone number for their insurance company and they send a mobile tech office to your door and fix it right there. I pay for insurance I'm just happy to have found something that was so easy to fix a big prob.
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September 2022 by Kyle Desousa
Had all the answers for me!! One of the better locations in the area!
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July 2022 by Andre Sullivan
Walked in ready to buy a new phone forMy daughter. Walked out with a free iPhone for no more money. Wow! Thanks for saving me 5-900 bucks!
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July 2022 by Mark R.
I needed a new phone and was assisted by Anthony. He was excellent, made the process painless and easy. They are lucky to have such a hardworking and friendly customer service rep. I was extremely satisfied with my visit to the store.
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June 2022 by Alex Wilson
Reps didn’t know what products Verizon sold. Home Internet… turns out they had the routers sitting in the back the whole time
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April 2022 by Janet Horton
Stopped in to check out the new Samsung phones. They were tethered to a security post and I couldn't even pick it up. It didn't work and the whole experience was a complete waste of time.
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February 2022 by Leo Venuti
Terrible! Spent $700.00 for a prepaid phone. After less than 3 months. No signal. Verizon told me to bring it back to this store I bought it at and exchange the sim card. They exchanged it but still didn't work. Was told I needed to exchange the phone. Guess what? They won't exchange it there so now I'm going through absolute HELL trying to get my phone replaced. Never again Verizon!
