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January 2024 by Teresa McCormack
I highly recommend this location. I needed tires and an oil change. They were friendly, Quick, Convenient.. First time there, I will absolutely go back.
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November 2023 by Walter Dolitka
Great service, I needed a tire replaced right away because I was riding on my spare. They were able to take care of me the same day I called.
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October 2023 by Eric Shade
(Consistently great all around. Wish they did inspections too.)*** Changing my 5 stars to 1. My last 2 interactions have been poor. Asked for appointment to receive 4 tires. Waited a week for the appointment. Told have it here for 730. I was. Then told at 730 it was a drop off not appointment (which they dont do). Proceeded by others coming in for their appointments. (A month later) I bring in car for flat tire (bought tire protection) 730 again. Cannot get fixed for 2-3 hours or wait a week for appointment (did that last time, even though they don't grant appointments?) Thanks for all your help Jeff! Much appreciated.
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September 2023 by Mike Cronin
These guys really helped us out of a jam. Saturday afternoon our Tesla blew a tire and most other places were closed. Robin at Sullivan checked her inventory and arranged to have the (uncommon) tire we needed sent from her warehouse on Monday morning for a quick turnaround. AAA picked up the car, delivered it (and the key) to Sullivan, and I picked it up around lunchtime Monday. Couldn’t have helped us more in a tough situation! Thank you Robin and Sullivan Tire!
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September 2023 by Del Cosme
This is my first time going to Sullivan tire and it definitely will not be my last! Would recommend them to everyone. Got four new tires, an oil change, new lug nuts because my old wheel locks broke and best of all, they checked and reset my sensors which got rid of that light I’ve been driving around with for several years now. Not once has Town Fair or Toyota ever offered to do that for me and they both acknowledged the light on my dash! I’m a happy camper. My car is driving like a brand new car and the cost was not bad at all for all of this.
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September 2023 by Charles Vickers
My Mercedes S550 4matic is pretty hard to align. A few places tried unsuccessfully. These guys got it done with two trips (needed camber bolts). A little expensive but couldn’t be happier now that my car goes down the road straight.
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August 2023 by Brynn Drexler
If I could give less than one star, I would. Their policy is “treat customers like they are family” I call bull on that! We are from out of town, our tire basically blew and we needed two front tires on. We called one store, over the phone they sounded extremely rude and then we came in, we accidentally went to the wrong place/ called the wrong store. No biggie, it happens to the best of us, but these two people that were in the store? Oh my god, I have never met two people ruder than them! They looked at us like we were idiots and treated us horribly. It was an honest mistake and could have very easily told us so, but nope! Why would they? If we ever come back to Massachusetts, we will not ever be coming here for tires! And let’s not even begin on the price! Never again, absolutely so rude!
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August 2023 by Vincent
Good free coffee while you wait.
No upsale pressure.
It's a really good professional shop!
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July 2023 by Nicole Ryan
We were on vacation and got a flat. Sullivan Tire and Auto were amazing. The ordered our tires and got us fixed up and back on the road in a day! They were kind, efficient and had great prices. Thank you, Sullivan Tire and Auto!
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July 2023 by Dan K
Never have I had a company follow up with a phone call regarding a bad review I left.Not that I leave bad reviews often but occasionally I do if I feel slighted or over charged.The fact that Steve phoned me directly to let me know there was an instant $80 rebate being applied to my cc shows Sullivan Tire's excellent business integrity.I did appreciate their "bend-over-backwards" courtesy van that delivered me to my campground and picked me up, as promised, when my vehicle was ready.The service was good the selection was good and the price was good. But their after sale concern was above and beyond anything I've ever experienced ...... as in excellent.I will now have to recommend Sullivan Tire.
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June 2023 by Susan Dellea
An honest, good shop. The manager is Steve and he is cares about customer service.
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March 2023 by Gayle Morgan
I stopped by this morning because I had a bad value stem. Didn't have an appt but they fit me in and had me on my way to work within an hour!!! They are my Rockstars for the day for their quick and efficient service!!!
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January 2023 by JOE C.
My problem of rough riding was because of worn tires I said I was selling the car and did not want to spend money. They saved me the cost of the diagnostic tesrs. Thanks
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November 2022 by AJ watson
Tire blew out on my way home from work. Everywhere had closed at 5 around me. I threw a spare on and called Sullivan tire. They closed at 6 and I got there at 530. They had no problem replacing it and was extremely nice and helped me out in a time of need. Highly recommended!
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October 2022 by Diane Mccarthy
Tire light came on. They told me I needed a new tire. I said ok.Cost was $360 for 1 tire. They took off $30 for the maintenance protection which I never signed up for.$330. For ONE tireNever again
