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February 2024 by Julie Wray
Just once (I’ve been to multiple locations) I’d like them to actually have my bloodwork request from my doctor never fails despite my doctor sending it I end up delayed waiting for them to send again. Doctor said 9 times out of 10 Quest can’t find the order. Shameful - we make appointments for a reason.
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January 2024 by Ronda Goldberg
I tried to sign up online and was having a hard time, so I just went there. Signed in for ',help' and waited. Someone came out and said I had to sign in on the system, and I felt she was snippy. I left and went around the corner to South coast at Tobey Hospital. In and out in less than ten minutes and I didn't have to do anything.
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December 2023 by Keith Matthews
Really you can't believe all the negative comments..because was seen very fast
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November 2023 by Michaela Marcus
If I could give zero, I would. Been to multiple Quest Diagnostics over many states. Never been instructed by a doctor to make an appointment and never had an issue until this one. Showed up, checked in on the kiosk, I was on the list. Then someone who made an appointment went ahead of me, which is fine, but when I asked if there was something else I had to do she RUDELY and CONDESCENDINGLY told me that if you don't have an appointment for this location, you're fresh out of luck. So I went on the website to make one, and none were available, which means people would just keep jumping in front of me, when my experience with Quest has always been first-come-first serve. I have several health problems I'm desperately trying to get labs done for, but I definitely can do without the rude staff, and impractical system. Do not recommend.
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June 2023 by Rocket Jones
The lady that works afternoon is a miserable human. both times I’ve went in there she’s awful they say open till 3 but she refuse to take u at 2:40 if u hate ur job so much find a new one people work n rely on afternoon visits n she is always trying to leave asap ! DONT GO TO THIS LOCATION IF PAST 2pm! Trust me ever other quest location I have went to they are awesome, this one lady is just terrible w people
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June 2023 by Kristin Monteiro
I only gave it one star because I can’t speak to a live person on the phone when I have a question the automated line can’t answer. I started yelling to speak to a customer service representative which is not an option. The robot said go back to Main menu and said goodbye ?
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May 2023 by Rj Baams
The lady that works afternoon is a miserable human. both times I’ve went in there she’s awful they say open till 3 but she refuse to take u at 2:40 if u hate ur job so much find a new one people work n rely on afternoon visits n she is always trying to leave asap ! DONT GO TO THIS LOCATION IF PAST 2pm! Trust me ever other quest location I have went to they are awesome, this one lady is just terrible w people
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February 2023 by Elizabeth Roy
Easy to make an appointment. Easy to check in. The real shining star is the phlebotomist, whom I have seen three times. She's kind, skilled, and professional. Gets my vein first try every time - thank you! Results arrive quickly for my review online. The reports show trends over time for the same tests - very helpful!
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October 2022 by BuzzardsBayFigs R
This is the worst phone system they could possibly have! Could not talk with a live person.
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October 2022 by S N
The staff are courteous and professional. No long wait time, the hours displayed online are accurate. Quiet and neat location.
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April 2022 by Chelsea Turgeon
I had to bring my two toddlers in for routine blood work. They never had blood drawn like this before. I think Corry was the name of the phlebotomist and they were so good with the boys! I was nervous with all the squirming but it was done quickly. It really sucks there's only one person in the office at all times. I was impressed given the circumstances.
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March 2022 by Aryana Homsey
Very nice staff! Quick and easy! Thank you!
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January 2022 by S Neyhart
The staff are courteous and professional. No long wait time, the hours displayed online are accurate. Quiet and neat location.
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July 2021 by Papa Steve
Least customer friendly phone system I have ever run into. Just wanted a fax number so my doctor could send an order. Finally called the national number to get it. No need for it to be a secret, put it on your web site.
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December 2020 by Pussy cat Pussy cat
Very not organized, not professional they have Covid test and urine , blood etc all in one place my cousin was tested positive of Covid because she went to take a Uribe test and got it there this place is not safe at all the gentlemen there is very prejudice too and not professional manners . The wait it’s more than 1 hour sometimes 3 hours
