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November 2024 by Norah Dale Allen
Kitty Connors was an amazing help to me with choosing and ordering a mattress. And arranging for delivery. I am so grateful to her.
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November 2024 by Gabby McKinnon
Salesman Hector was very helpful and knowledgeable. Helped me get exactly what I needed!
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November 2024 by jacqueline cabral
Salesperson Kitty was extremely helpful, she was professional and personable, she showed me what was available within my budget.
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November 2024 by Joseph Sootlkoos
Jaylin was great, very helpful. I couldn't ask for a better experience. I am very happy with the service I received today.
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November 2024 by Steve Kady
We purchased a Purple mattress and a Purple seat pad from the Cranberry Hwy. Mattress Firm, our Salesperson was Hector & he was AWESOME. Attention to detail, follow up after the sale & was very accommodating to our specific needs. We will be going back!
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November 2024 by Jorge Melo
Great overall experience. Kitty was very helpful.
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October 2024 by Jim Raftelis
Kitty in Wareham is great, very knowledgeable, personable and made the whole process a pleasant experience.
Jim & Amalia
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October 2024 by Ben Militello
First, I’m subtracting stars for the quality of the mattress and the absurd cost of return, not the customer service, which has been consistently excellent.
Do not buy the Ashurst 11” Posturepedic Hybrid mattress. We are now paying an absurd $250 to return the $1000 mattress, since after less than 90 days it is completely broken. The quality of the springs is abhorrent, and after a short time of only necessary use (we don’t rest or spend time in bed besides sleep) there are two major concave spots. We are fit, healthy people, and a firm mattress should absolutely not have completely collapsed beneath us in such a short time.
Prior to buying the Ashurst we used inexpensive “mattress in a box” (2 in the last 9 years) and both were of significantly higher quality than the Ashurst.
Besides that, Hector at Mattress Firm was excellent. He made our experience short and sweet, and delivered effective no-nonsense customer service.
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October 2024 by Riley Lind
Hector and Dave were a great help in finding a mattress! Able to answer all our questions and very helpful and engaged the whole time! Would definitely recommend them to others!
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October 2024 by Frank Pilon
Kitty and David were both very professional!!!
I felt no obligation or pressure to make a purchase,because of this my purchase was made.i would highly recommend shopping there!!!!
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October 2024 by Chelsea Pinto
Hector was super helpful!!
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October 2024 by Lisa Medeiros
Hector Gonzalez is the person who helped me with my purchase..He was very helpful and has great customer service which is hard to come across now n days. I would definitely be going back for any future purchases.
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October 2024 by Dango Delux
I went to Mattress Firm for the first time in Wareham for a new queen size bed with adjustable base for my 23 year old son on Saturday. I have purchased a few at the Raynham location and had great experiences always.
Kitty met me at the door and was such a great help. Very pleasant and knowledgeable. Took delivery today, two days later (Monday) I am happy to say I found my new go to…
Excellent experience from start to finish. Thanks Kitty and thank you Mattress Firm for 20 plus years of excellence.
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October 2024 by John Fuller
Hector was very friendly and knowledgable of the products. We went in with specific criteria and he was able to meet them even got a pillow on sale. Thanks
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October 2024 by Clockwork Orange
I've been to a few other places these guys are cut above fast efficient knowledgeable staff no pressure I highly recommend