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October 2023 by Claire
Horrible. I brought my 2004 VW Beetle in because the check engine light was on, and the engine was overheating. I called on a Friday morning, and they said I could drop it off ASAP. I dropped it off that morning, and got a call later that day saying that they couldn’t find the problem, and that they wouldn’t be able to look at it until Tuesday, because it was a holiday weekend and they would be closed. NONE of this information was given to me when I first dropped it off. If I had known this, I would have taken it somewhere else, as I needed my car for the week. This was the only time they ever called me. If I wanted any updates or information about the status of my car, I had to call them. That is incredibly unprofessional. On that Tuesday, I called, asking for an update, only for my dad to show up an hour before closing and realize they were closed on Tuesday, another thing they failed to tell me. I called AGAIN on Wednesday morning, only to be told that the owner hadn’t even come in yet to look at it. My dad called later that afternoon asking for an update, and no one answered. Eventually, my dad had to physically go to the shop just to talk to the owner. Wegot the car back that night, and I was charged $200 because he replaced the thermostat, which was a problem, but not the main problem. I instead took the car to my brother, who was able to find the problem right away and get it fixed. I had a terrible and stressful experience with this business. There was absolutely no communication on their part, and the due to that and the lack of professionalism, I do not recommend taking your car here.Service: Engine repair
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May 2023 by Durrl P
Should have read the reviews first., I called and asked if I could drop off my truck to get it looked at. Seven weeks later I had no option but to pick up my truck. I couldn’t wait any longer very little communication. And when I finally went to go pick up my truck, the shifter was broken and a brake line blew out that they should’ve told me about. heed my warning stay clear of this place.
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May 2021 by lmm1637
Had my Jeep for a month and never touched it. Had to have to towed to a real mechanic
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August 2020 by Kelsie deSousa
Bill has looked at and fixed multiple cars my fiancé and I own as well as my fathers ... super professional and also allows you to drop the car off the night before which is a huge plus for us! My family doesn’t go anywhere else!
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June 2020 by bradleygtx1 Macura
I've known Billy for a long time. He's the only one that works on my truck besides the dealer. Excellent knowledge and great Guy's there...
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December 2019 by b f
Brought my car there for repair as it's convenient to my home. Was fine for about 2 weeks or so ended up with more issues and original issue was not fixed, check engine light still on. Refuse to bring it back will take my business elsewhere.
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December 2019 by Brandon F.
Brought my car there for repair as it's convenient to my home. Was fine for about 2 weeks or so ended up with more issues and original issue was not fixed, check engine light still on. I refuse to bring it back it. I will take my business elsewhere.
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August 2019 by karol pruett
Billy has been working on my cars for many years and I can always count on him...
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March 2019 by Katie Thibeau
Good fast with your repairs
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March 2019 by Andrew Nickerson
Great experience
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January 2019 by lpunderg619 .
My wife's entire family has been going to Billy to get their cars fixed for years has always been very fair and honest about how fast he can get the job done. I'm swinging by myself this week.
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December 2018 by David Wenhold
I’ve been going to bill since I was 16 I’m now in my late 30’s billy is a character with an unusual sense of humor, but he’s a great guy. I think he’s very fair in his pricing and timing. One day you can go there and get right in other times your car may sit for a week in all depends on how busy the shop is. He has never been able not to fix my vehicles. I now live an hour away from the shop and still don’t trust anyone else to work on my vehicle. Highly recommended!!!!!
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September 2018 by David Wenhold
I've been going to bill since I was 16 I'm now in my late 30's billy is a character with an unusual sense of humor, but he's a great guy. I think he's very fair in his pricing and timing. One day you can go there and get right in other times your car may sit for a week in all depends on how busy the shop is. He has never been able not to fix my vehicles. I now live an hour away from the shop and still don't trust anyone else to work on my vehicle. Highly recommended!!!!!
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April 2018 by Nicole Modes
If I could give no stars I would choose that. If you are looking for a mechanic that will communicate with you in a timely manner about whether he is able to complete the job or to communicate with you at all then this is not the place for you. My car sat around for weeks before the mechanic finally said there was nothing he could do. Fine but tell me this. I was hard up and the brakes were not functioning so I waited and waited and waited. He acted like we were inconveniencing him when we would call to check in about the status and stated he works on cars in the order in which he receives them. Excuses and no apologies. I tried to be patient, but that was foolish of me. BEWARE.
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September 2017 by Linda Dodge
Fixed my Kia twice. Great outcome. Fairly priced.
