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July 2024 by Michael Fortunato
Emma from the store was very friendly and helpful and when I was looking for a part that I needed and brought one from another store, she even price-matched it for me since it was a lower price. I didn't even KNOW I bought it for a lower price at the other store. Thank you, Emma!
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July 2024 by Kayla Morgan
I had one of the best experiences ever at any auto parts store! I was with my friend and a part fell off and this woman in the store (I for the life of me can't remember her name) went out and went under her car and put the piece back of for her.
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May 2024 by Raymond Andrews
It a parts store, they try to be helpful
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February 2024 by Tina Lindsey
There is one person at the counter. If she is there i will not go in. I know several others that won't go in if she is there.
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February 2024 by kyle bmxer
I went here recently for a cheap battery for a spare car that's manual and I asked for the cheapest battery and the employee kept insisting I should buy the 200$ battery because of the cold and the cheap one won't last I explained I'm aware but the car is a spare and I just want a cheap one and I had to demand the cheap one and was just given attitude I don't know if she was the manager but who ever it was should have some training on customer service skills I've never had to ask so many times for the cheap battery in my life
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February 2024 by Heather Pierce
Wasn't very pleased with a recent experience here. I had ordered a sideview mirror for my Mother's car & was told it'd be in the next day & available for pick up. When she went to pick it up, she was told by a sales associate (who was obviously confused) that it had already been paid for & picked up. I learned this wasn't actually the case, though it had been paid for, nobody had picked it up yet, so my elderly Mother wasted both her time & gas (she lives out of town also) going here for a part that they did not give to her when they should have, because supposedly they couldn't find it at the time. When I called to inquire about this, I was apologized to & told that they had since been able to locate it. This was very upsetting because my Mother had planned on coming to my place once she got her new mirror, so that my fiance could put it on for her...and because of that wasted trip, my Mother didn't have time or patience to go back to O'Reilly's that day, nor could I get it for her, because I'm unable to drive due to health issues. Needless to say, I was not a happy camper & neither was my Mom. Simple mistakes do happen, but this one was truly inconvenient & we were also on a time limit, because she needed her mirror in place in order to pass inspection!
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February 2024 by Stella Oles
Excellent staff always courteous and they listen to you. The store manager is wonderful he's waiting on me two times and I just can't say anymore if they're awesome Chris is a pretty good too...
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August 2023 by Robert Butler
Super helpful every time I stop in
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August 2023 by W. P.
Good selection of products. Staff turnover excessive.
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August 2023 by Chainsaw FPV
Courteous, knowledgeable and fast
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December 2022 by Tom Jennette
Expensive. There are other car parts stores around much cheaper.
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December 2022 by Jordan Musick
As I walked into this store today with my husband there were six young boys, 3 of which did not seem to even work at O'Reilly at all. Very uncomfortable as they said nothing, no greeting of hello as we came into the store around 2:30pm this afternoon. One young man was on the phone giving prices in an unprofessional manner, offering to allow a customer to try out products before buying which is not policy. We decided against buying anything at this point and were offered no help to find what we needed, as we left they neither said have a nice day or acknowledged our departure. This store is more like a hang out spot for teenagers these days, taking what they want and doing what they want from ex customers that have recently switched because of the lack of service. I am disappointed.
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December 2022 by LaurieJimmy
Always helpfull and polite.i don't know what that person who gave the bad review was expecting. Royalty treatment or something like they need your business. lol.some people need to get over themselfs.this is the best auto parts store by far they will charge your battery for free and test all things like alternator and so on.i won't go anywhere else .
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December 2022 by VORTEX HEX
Always helpfull and polite.i don't know what that person who gave the bad review was expecting. Royalty treatment or something like they need your business. lol.some people need to get over themselfs.this is the best auto parts store by far they will charge your battery for free and test all things like alternator and so on.i won't go anywhere else .
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November 2022 by Jeffrey Allard
Convenient and they carry better quality parts. Hope they stick around for a while
