O'Reilly Auto Parts in Ware, Massachusetts, located at 124 West Street, is known for its excellent customer service and knowledgeable staff. The store offers a wide range of parts, tools, and accessories, as well as valuable services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the courteous and helpful nature of the staff, who often go above and beyond to assist with finding the right parts or resolving issues. The store manager and team members are frequently mentioned for their outstanding service and willingness to help. The free Loaner Tool program is a great advantage for those who need tools temporarily. Overall, many customers describe their experiences as the best they have had at any auto parts store, making O'Reilly Auto Parts a reliable choice for automotive needs.
Emma from the store was very friendly and helpful and when I was looking for a part that I needed and brought one from another store, she even price-matched it for me since it was a lower price. I didn't even KNOW I bought it for a lower price at the other store. Thank you, Emma!
July 2024
I had one of the best experiences ever at any auto parts store! I was with my friend and a part fell off and this woman in the store (I for the life of me can't remember her name) went out and went under her car and put the piece back of for her.
February 2024
Excellent staff always courteous and they listen to you. The store manager is wonderful he's waiting on me two times and I just can't say anymore if they're awesome Chris is a pretty good too...
