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June 2024 by Ivy Guzman
Benjamin (clerk) was especially patient and showed so much care for my situation. He was empathetic and talked to me about his own experiences that mirrored mine at the moment. The technical error within the system. I can not express how his demeanor helped me remain calm and I was able to concentrate and get the problem resolved. Thank you Benjamin. Please don’t ever let life change your awesomeness. Be very blessed.
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May 2024 by Kristen Wnek
Clean, friendly staff.
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February 2024 by Michelle Holmgren
CVS team is the best - wouldn't shop anywhere else!
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November 2023 by Marc Courchesne
There pharmacy automated system is getting dumber and dumber to use. Trying to call here sucks. It's great customer service once you get through
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September 2023 by loretta whaley
I’ve been a CVS customer for years in different states. I prepaid on the CVS App for my husbands prescription, we had the barcode sent by email and the amount had been deducted from my checking account. When we got to the store, they said it didn’t show on their register that it was prepaid. The people at this store told us the they could do nothing to help. The co-pay on this prescription was $162.60, it’s a very expensive heart Med for my 82 year old husband. CVS in Ware, MA pretty much told us to go away. Called CVS corporate customer service, they told me we had been selected to receive a $100 bonus and asked for my checking account info so they could charge me for processing fees. I hung up! Now my bank says they can not process a refund until 7 days, CVS has our money. As soon as we scrape up enough money to pay for my husbands meds “again”, (they still have our money) we’ll go back to CVS and then we’ll be transferring our business to Walgreens! The people at this ware store are completely inept and so very rude!
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September 2023 by Josh Ocasio
8:15am and the place still isn't open, supposed to open at 8am.. guess I'll be going elsewhere ?
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August 2023 by Torrent RL
If I could give zero stars, I would. I called the pharmacy to check on my medication. The person who answer very rudely said "Hello, hello, hello" "what do you want". After asking about my medication status, I was told, "so what do you want" and being told that wasnt her problem. Again and again. Save yourself the headache and just go to walgreens up the street. This cemented it and I will be switching today.
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August 2023 by John Grout
Quick and accurate
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May 2023 by Timmy N
Terrible experience with the pharmacy staff here (backed up and they were openly rude). Would recommend the Walgreens down the street over this place any day
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March 2023 by Laura Quinones
We gotta do something about this store! It’s time to fix the issues!!
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February 2023 by William Stevens
Staff are rude and unhelpful. I have waited more than five minutes for a cashier to come to the register. I got so frustrated with their “service” that I started going the extra mile or so to the Walgreens further down the road.
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December 2022 by Matty Anderson
The work environment is so toxic that I can’t help but laugh when I think about it, it was like something out of a cartoon, definitely apply if you like being belittled in front of customers, repeatedly being scolded for not working faster when you are so sick that you shouldn’t even be at work, and getting fired for calling out (for the first time) a day in advanced and trying to find your own coverage after recently covering your boss’s shift when he was sick! 100/10 experience :-)
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October 2022 by Robin Maslak
I have never been treated so poorly as I was today! Carrie in the pharmacy was arrogant and down right rude. She surely should not be in the business of customer service!! Before I left I told her she should learn to be polite. Very disappointed!
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August 2022 by Jason Holden
Not a good experience
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August 2022 by Laura C
This pharmacy has the most rude and inconsiderate staff running it. Not a single ounce of compassion to be had. I’d leave zero stars if I could. Never going back.
