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June 2022 by Filene B.
The patience the Balicki Auto team showed me was unparalleled in these traumatizing times of COVID. Despite our car's manufacturer requiring the Balicki family to consult them time and time again to delay our repair, I was bone-deep confident that the Balicki Auto family were doing their best at every step. And they were. Our car was in an accident that we were lucky was merely the glancing blow of a Moose. The auto adjuster thought that the kind of repair would be a cinch to pull off--except for the fact he was in a rural town, Ware. One look at the car, and the Balicki Auto family I spoke to, Mike, told me that the damage to the pillar--the metal to the side of the windowshield--would be so bad he might need to send it out to someone in his network who would repair it as good as new. As good as new--can you believe that? When we received our car after weeks of patient updates in my idea of timely, he was right. His team had found damage to parts of the car and had restored them in a way that deeply moved us. We don't have public transport in many places in the USA, and that's doubly true for rural, so your vehicles are a family member and they get you where you go every day. Seeing our car returned to our lot--"Brand Spanking New" I could say after this accident--made me as tearful as a new parent. I'm certain that the Balicki Auto family deserves to be your first stop in auto consultation in Ware, Hardwick, Gilbertville, and the surrounding areas. I heard they had likely decades of work in this area, and the relationships and connections they've built are something that is part of their expertise. I felt I got the best local repair, which surprised me since they exceeded my expectations of what was possible. I don't think it's fair that such a quality local business can provide such expertise and lack the support they deserve. So here's my review to let you know local businesses are worth more than I could ever imagine. Thank you, Balicki Auto.
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January 2022 by Sammi Marie
called to inquire about parts around noon, was told theywould call me back soon. a couple hours passed and icalled again, as i was in the area and live an hour away, iwanted to inquire again before i left for home but when icalled again i was met with nothing but attitude andrudeness as soon as the call was picked up. before icould even get the words out of my mouth, i wasspoken over and told that he already saw that i calledand that he would call me back. 30 minutes before theyclosed, they called just to say they don't have anything.have never been to this business before and had heardnothing but good things before i called but after all thatattitude for nothing but a question, and absolutely 0help, i definitely will not be returning. if you're lookingfor salvaged parts, look elsewhere.
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January 2022 by alexdrapeau
My shop and I have purchased 2or 3 transmissions from here in the past year, and none of them were in working condition. Currently sitting down and staring at a transmission pan full of large chunks of metal. We are very disappointed.
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November 2020 by Brian Holzberger
Website is down and can’t be reached by phone. Please remove this business they appear to be closed.
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August 2020 by Yaritza Mendoza
I'm extremely grateful for their services! They save my life yesterday after my road side assistance stood me up for more than 2 hours. They took care of my emergency, took my car, no charge for overnight stay and they brought my car to the shop, like they promise. The best thing was the Tow driver was very friendly and comprehensive plus they gives me a very good rate from Ware to Worcester! I totally recommend their services! Thanks alot guys keep the good work! ???
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February 2020 by Pip Philman
Great guys. I got a used starter from them a week ago. It died shortly after. I called them about it, they swapped it out.
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January 2020 by Jeff Lavery
Been going here for years. I consider Mike and Peter friends at this point. Outstanding inventory and they are honest, fair, and decent. These guys are one of only ones left that do what they do, and they are experts in their trade. Thank you for many years of great parts at great prices.
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September 2019 by Carl St George
Vary informed! Most model's and years
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August 2019 by Carl Stgeorge
Vary informed! Most model's and years
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June 2019 by Brian Mullarney
Great place, lots of parts!
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June 2019 by Robert Dorey
No matter what it is, Balicki has it, trust me.
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January 2019 by Heath Christiansen
I've gotten a free pass from here and have had great luck. Very reasonable prices.
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December 2018 by Dan Greeley
Just wanted to give a shout out to Chip for his fast, courteous, and fair service today helping us get one of our trucks out of the mud with his awesome wrecker! Thanks Chip and thanks Balicki's
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September 2018 by Dan Rossi
GREAT GUYS!!! WORKED WITH ME TO GET THE EXACT PART MY KID NEEDED FOR HIS TRUCK! I HIGHLY RECOMMEND THAT YOU USE THEM AND CONTACT THEM FOR YOUR NEEDS. I KNOW I WILL!!!!!
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September 2018 by Tallulah Longtine
The guys who work there are really friendly and have a lot of knowledge on car parts. They really helped us with our car and we totally recommend.