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June 2023 by Judy Green
Great experience both in terms of selection and customer service. We had our laundry room tiles from here last year. Everyone seemed very helpful. I did not have to repeat my follow up questions no matter who picked up the phone. This place is very welcoming and friendly.This year I looked at a few stores for large amounts of tiles, and settled in this one again. Soon after my first phone call, Ramil had a few tiles laid out for me in an hour considering color, quality and price range. Having valued trust and relationship, we decided to get the tiles again from this place. They also gave us a special promotional discount as a returner.I highly recommend this place to anyone and certainly would be my first place to resort to. All my family members love this place.
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June 2023 by Olivia Green
Great experience both in terms of selection and customer service. We had our laundry room tiles from here last year. Everyone seemed very helpful. I did not have to repeat my follow up questions no matter who picked up the phone. This place is very welcoming and friendly.This year I looked at a few stores for large amounts of tiles, and settled in this one again. Soon after my first phone call, Ramil had a few tiles laid out for me in an hour considering color, quality and price range. Having valued trust and relationship, we decided to get the tiles again from this place. They also gave us a special promotional discount as a returner.I highly recommend this place to anyone and certainly would be my first place to resort to. All my family members love this place.
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October 2021 by Andrew Medeiros
Top notch service. They went above and beyond. They took such good care of me and helped me get the tile I needed to finish a job, I went back to them again even though it’s 90 minutes away!
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August 2021 by Jeffrey Sutherland
We've bought from TI for 3 projects. The sales staff have been very helpful. On the most recent project, a bathroom, their sister company Granite International fabricated the counters. What sets TI apart from others is that they supplied at their expense additional boxes of wall tile. We had failed to see in the store that approx. 20% of tiles had ugly looking 'designed' effluorescence in them (lighter blotches that are a flaw in concrete). It was in the picture of finished room on the tile card, but not in the sample on the card itself. They didn't need to do this since it was our mistake. I'll be back for any future projects
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May 2021 by Rosalyn Sovie
This is my third project with TI and they have again provided great customer service, advice, and design ideas. The staff has been very knowledgeable and my tiles were ordered and delivered in a very timely manner. I would highly recommend them to my friends and family!
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March 2021 by James Calihan
Don and the team were helpful and friendly. Don helped me pick tile via FaceTime which allowed us to stay safe and saved me a ton of time.
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October 2020 by P. D.
Fantastic customer service and great selection. We renovated our bathroom and picked out tile here with Ramil. Ramil was so friendly and patient while we picked out the tiles and exchanged an order of tile that came in bad from the manufacturer with a smile and without batting an eye. Would definitely recommend to others.
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June 2019 by Sabine E.
Tile International has an excellent selection and design staff. I really enjoyed working with Osher who emailed me pricing for products just after a phone call. This made me go into the store and work with Ramil who was patient and knowledgeable. Finally, when I found a better price elsewhere I called up tile international and they matched it. I didn't want to go anywhere else after the excellent service I had gotten. I highly recommend them!
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December 2018 by Beverly Walker
Tile International was recommended to us by our contractor for tile and countertops. We met with Osher for over 3 hours to discuss our options. Osher was extremely professional - willing to explain the different grades and choices. We never felt rushed. Everyone who has seen our new tile and countertops are amazed at how beautiful they are. With Osher's guidance we have an amazing kitchen. Tile International is a wonderful company - excellent customer service. You will not be disappointed. I would highly recommend Osher and Tile International.
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December 2018 by George Laroche
These people know there product and design. Excellent customer service and truly professional.
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December 2018 by Carol B.
I would give zero stars if possible. Horrible service and blatantly deceptive business practices. They kept changing the prices after quoting and the job was in process. They assumed that as a woman that I would be an easy target to manipulate and take advantage of. If you are considering buying products or using their services - DO NOT! Tile International will rip you off and lie to you.
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December 2017 by Dilani Vytheswaran
Customer service has been incredible! Everyone at Tile International has been wonderful and helpful. Osher was extremely helpful and patient with me, as I made my selections for for two bathrooms and a kitchen. I am so happy with my tiles and the outcome of my projects, and I have Tile International and Osher, Crystal and Rameel to thank! I would highly recommend this place to anyone who is looking for top customer service along with great products.
