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March 2024 by Christine Devaney
Honestly great experience and the teller that answered my phone call and helped me when I arrived was great! After my own brick and mortar bank failed me M&T bank/staff came through!! I should have asked his name. He was so helpful and kind!! If they had a location near me I would have opened an account!!
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October 2022 by Davis P
Awful service. Awful staff. Go to any other bank besides this branch!!
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August 2021 by Denisse L
My husband went to this branch to change a check. The person doesn’t want change the check because the Massachusetts license is expired.Hello! We are in COVID a lot of people has expired license.My husband wants to talk with the manager and this person refuse it.The manager not even care about the costumers.Very bad service over there
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February 2021 by Deny Linares
My husband went to this branch to change a check. The person doesn’t want change the check because the Massachusetts license is expired.Hello! We are in COVID a lot of people has expired license.My husband wants to talk with the manager and this person refuse it.The manager not even care about the costumers.Very bad service over there
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August 2019 by Ann Sullivan Beré
Have had nothing but problems since they took over my Bank. Not very happy.
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August 2019 by Mark Mello
Filip in the mortgage department has been a joy to work with as we purchase our first house. We will be moving all our accounts here!
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July 2019 by Utar Artun
I am very happy to work with People's United Bank. I strongly recommend them for your mortgage and daily banking needs. We completed a very smooth closing with them. We had Filip as our mortgage officer and he did an amazing job with our application. He was super prompt and on top of everything. Filip explained everything very clearly in a timely manner. He was great with one word. They also offered a very competitive rate as well. I trust them with a great confidence.
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June 2019 by Z M.
This has to be the worst bank on the planet. It isn't the only bank I work with but it has been time to leave for a long long time. Formerly Belmont Savings Bank, it was servicable but the operations department, especially IT services have been and are way behind the times. Led by a woman named Shirley, the online services are often down. On line Bill Pay payment history was lost in the last update. Years of payments lost! Shirley blames the customer. I asked for copies of my checks, was told I would receive them since the Bill Pay payment history was lost, but never received them. So, now I am gratefully leaving. It is a big hassle to change banks but this conversion is a recipe for a disaster. And, one would expect to hear from the new CEO about a problem but nope. The CEO is out of commission in communication. His name is John. Shame on this bank. I lost my cool with them last night and now have simply had it. Going elsewhere has been on my mind especially since the loss of payment history via Bill Pay. DON'T GO TO PEOPLES UNITED BANK/BELMONT SAVINGS BANK UNLESS YOU WANT AN AWFUL LIFE EXPERIENCE FULL OF PROBLEMS AND NO FIXES. YOU WILL BE BLAMED FOR THE BANK'S PROBLEMS.
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June 2019 by Utar A.
I am very happy to work with People's United Bank. I strongly recommend them for your mortgage and daily banking needs. We completed a very smooth closing with them. We had Filip as our mortgage officer and he did an amazing job with our application. He was super prompt and on top of everything. Filip explained everything very clearly in a timely manner. He was great with one word. They also offered a very competitive rate as well. I trust them with a great confidence. I'll continue to work with them in the future. If you have any questions, don't hesitate to contact them. They'll help you and take care of you. Thank you so much again!
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March 2019 by Mark Hanson
People's penalty for early withdrawal of a CD is 3% of principal, which is much higher than most banks - - which usually charge 3 to 6 months of interest. Last fall I had to withdraw a 5-year CD to finance a project. The penalty was so large that I actually received back less money than I used to purchase the CD.
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December 2018 by Mark H.
Avoid purchasing CD's from this bank. Their rates are competitive but their early withdrawal penalties are much larger than other banks (3% of principle rather than 3-6 months interest).
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January 2017 by Caryn Sellers
This has been the best banking experience my husband and I have ever had. The employees treat us like we are guests in their home . There is an easy flow of cooperation between the tellers and the bank manager, so we always feel that there is a team there with the sole purpose of making our banking experience seamless. We have happily referred our friends and family in the neighborhood to this branch of Peoples United Bank. .It is always a pleasure to go there, whether for help with important financial decisions, or stress over losing a debit card. They take care of us like we are family. We highly recommend this bank.
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October 2016 by Peter Beliakov
Friendly Staff
