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February 2024 by Jen Galvin
It’s new, immaculate and in a nice new plaza with lots of parking. I’d give it 5 stars but it’s not attached to the Homegoods directly next door. As a standalone Marshall’s, it’s pretty good.
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January 2024 by Reene Bukenya
Lots of clothes and not so expensive
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January 2024 by Dani G
If I could give zero stars I would. Went to make a return yesterday and was refused but it was Christmas clothing. The cashier at the front was afraid to let me know that they are not accepting returns for Christmas. When I asked why he immediately got the manager a Muslim women and when she came up she was very rude stating it was policy. I asked her since when and where does it state this and she couldn’t give me an answer. After calling corporate right in front of her and her speaking with them she still refused my return. I had the receipt and all tags. She told me to take the return to another store. With corporate still on the phone the representative told me she didn’t know why the manager was making up her own policies and that this was not a policy made by TJ x/Marshalls company. I had to drive all the way to another location to make my return. The managers name was Nevin. Very rude and miserable lady.
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January 2024 by joaquin bozon
It is a spectacular place. It has good prices, elegant clothes
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December 2023 by Belkis Porro
Tonight Justina the manager on duty, she bought drinks for all of her employees to make sure everybody was hydrated. She is the best manager I could ever ask for. Thank you Justina for being so nice to all of us, and caring for all of your employees. We love you so much Justina !!❤️
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November 2023 by Rob F
I always get more than I planned. Being pressured every time to get another credit card is REALLY grating.
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November 2023 by Sales jehs
Who else here got tricked by Marshalls with the Credit Card? Why the Manager is so obsess about the clients opening a credit card account? I sent an email to my friends at Corporate without any answers yet. This location is the only one pushing so hard the credit card, they actually punish the employees if they don’t open accounts forcing the clients to apply 2 or more times even when you have the credit card already. The Muslim (supervisor I think she is) told me to open a second card even when I told her I have one, the cashier told me they can get fired if the client don’t open the accounts. What is the deal with this? Living 2 blocks away from the plaza my family decided not to go back to this store. I also file a formal complaint to the attorney general. This is a Credit Card business not a retail store. The worst part is, I run every night with my dog through the plaza and one day a cashier was crying at the parking lot because she got yelled by the manager because she wasn’t pushing the Credit Card enough, she was in a really nice car and looks like she wasn’t there because of the money, why? I never saw her car again in the parking lot, probably she is not working there anymore. Horrible place, nice merchandise horrible and poor management.
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November 2023 by Vasari Sylvester
Justina is a hard working employee at Marshalls and if you have a question or need help with anything she is the one you can ask. Keep it up Justina! You are the best!
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October 2023 by Dan S
Organized store. For me, it's hit or miss finding something i like. Pices are very good.
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September 2023 by Jeny Martinez
very bad experience with one of the Hispanic managers at the register, what a shame that people like that don't know how to treat customers, she wanted to use my discount card and they thought it was a fraud, they accused me, they called my work and In the end they didn't even ask me for an apology when she was in the wrong, what a shame that there are people like her in that store.
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July 2023 by eric rollins
I was shopping today and was sought out by Justina and she answered my questions and resoved my problem with a garment I wanted to purchase. Her customer service skills were impeccable and it remmined me why I continue to shop at your department store for 32 years.
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July 2023 by Robert S.
Average Marshalls store. Large clothing section for men and women. I have been to other bigger and brighter Marshall's but this one was not bad. When searching for good deals, I don't pay that much attention to the physical location as much as the value I get from the deal...except when the store is really really bad.This was not the case. I found some good deals and the line to pay was not long at all. An option for deals if you are in the area.
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June 2023 by Nedgret Hackworth
Justina J is a fantastic employee and has been so patient helping me set up my TJX account. I have been coming to this branch for eight years and she has always been giving me great service. Thank you Justina for all you’re help! You have been so great to me, I wish you all the best here at Marshalls in Waltham!! You are a star at this location!!
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May 2023 by jhonny pena
Nice place but this Credit Card selling stuff is stopping me to come back.
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February 2023 by Grace Fu
I visited there once, there were so many products on sale.
