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August 2023 by Wendy Gilman
As a practice manager it is highly disappointing and disrespectful to disregard appointments that responsible go out of their way to make.Appointments are made so as to work around a workday or lunch hour and they just take in all walk ins before appointments. As much as I like the lab results from Labcorp I will take my business back to Quest where I can be in and out.....and WITH friendly reception.
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July 2023 by Jan W
Every visit a nightmare. Why bother with advance appointments if you’re not going to honor them?!Response Edit: An influx of walk-ins does not justify totally ignoring appointments, which is what generally happens. (That's the whole point of making an appointment that you generally wait several days for.) Would be a great lab if it weren't for that practice.
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April 2023 by Julie Graham
It's easy to make an appointment and the phelobotomists are great (reception not so much), but they are completely incapable of billing my insurance company. I've called multiple times and they are unable to process my claims, and morever, can't find either past bills or past payments. Go elsewhere unless you want to pay out of pocket even when it's covered by insurance.
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April 2023 by Alicia T.
I had no issues making an appointment online ahead of time. I came in on a Monday morning and was seen and released within 15 min. The staff were helpful and professional.
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March 2023 by Julie G
It's easy to make an appointment and the phelobotomists are great (reception not so much), but they are completely incapable of billing my insurance company. I've called multiple times and they are unable to process my claims, and morever, can't find either past bills or past payments. Go elsewhere unless you want to pay out of pocket even when it's covered by insurance.
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March 2023 by B S
Went there in Dec, got some blood work done, paid in full (since I didn’t have insurance), and have been receiving letters saying there is no record I paid.As in if our lives are not busy already… also there were many system issues back in Dec which I had to visit the lab many times to get it resolved… like?However, the charge off my credit card back then worked right? Cause the payment always go through, but the record that I paid is a different story… terrible service/system.
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March 2023 by greg cain
CLOSED from 12-1pm but this isn’t posted anywhere until you arrive.* posted the review while waiting, just chatted with the employee - down to one star. Try and go somewhere else for labs.
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December 2022 by Ashley Hernandez
I came in as a walk-in and was taken care of in less than 5 minutes. The staff was very kind and made sure I felt comfortable while getting my bloodwork done. Definitely recommend!
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November 2022 by Vianna N.
The worse service as possible. This place is a nightmare, there's one lady that's working in the morning and she doesn't seem to care about anything, not the people that's waiting nor the waiting time because she took at least 20-25 minute to do each person with an easy blood work. I know it's hourly pay but sometimes you have to take others waiting time into consideration. She also poked me 3 times and told me she couldn't find my veins and that I have to come back for another person? After I waited an hour for my turn? Can you guys please retrain your employee!? It's not acceptable how a person can not do their only job is to draw blood. I would give it 0 star if I could.
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September 2022 by Sam Boots
I was able get my blood drawn within 5 minutes of waiting and was all ready to go after that. The staff were really nice and considerate when I let them know about my needle phobia. Highly recommend!
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August 2022 by Linda Espo
I was treated rudely by a mostly impatient staff. when I told him I didn’t have my Medicare card with me and I couldn’t look it up online they told me to go sit down because they don’t have time for this sort of stuff and they pushed my appointment off until later because it would’ve taken a few minutes for me to look it upI was doing a fasting test that was scheduled for 1015 and I didn’t get out of there until 11:30 AMThere was one beautiful woman who in the end drew my blood and helped meI was in tears by the time I left there if it worked for her it would’ve been a totally horrible experienceI thought I would try using a different LabCorp so I got online and looked up reviews for the Framingham LabCorp and they’re not any better treating people there it seems by the reviews that I was I don’t recommend using the slab at all unless you wanna be abused
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July 2022 by J B
My wait time was 5 minutes at 930 on a friday morning. The staff was very nice and friendly and I would recommend coming to this location. They helped me with check in and gave me tips to be comfortable as I got my blood drawn.Its on the second floor.
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May 2022 by bethany Stebelski
It has been waaaaaay over a week and they STILL haven't sent my bloodwork over to my doctor. I have called multiple times and left messages MULTIPLE times and NO ONE ANSWERS! The customer service is terrible here and the waiting room was too small. They aren't very cleanly either. I am just fed up and wish I could get my labs to my doc. I have an autoimmune disease and having to wait for this has been absolute torture........
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May 2022 by Mandi Mae
As someone with an extreme needle phobia, I was really afraid to come get my blood drawn. Luckily Lydia was there and talked me through it. She was so nice to me and the whole thing took less than 5 min. Thank you so much Lydia for being so gentle and sweet!
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May 2022 by JGal
I had a unnecessary & humiliating experience when this unprofessional Labcorp Lab Tech very loudly told me and anyone in earshot my very private patient lab test info/ details. So much for patient privacy & following HIPAA.
