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“Great experience with this store. 10/10 times I go in here I am greeted with great customer service and the staff always goes above and beyond to accommodate my needs. The hardware selection here is the absolute best. When you're looking for something specific whether it's a nut, bolt, fender washer, metric, standard, stainless, grade 8, wing nut... You name it they most likely have it a bunch of sizes as well. This is my go to over home Depot or any other hardware store. Ice melt and bags of stone are sitting right outside out back under overhang staying dry & very quick and easy to load into a truck without having to transport it across the store.”
“The PEOPLE at the Waltham store are great. They are helpful and informative. The guy I asked for help took me to what I was looking for. Their system said that they had over 100 of the tubing that I wanted, we could not find any. He found the guy who worked in the irrigation section who dug around and found it buried behind other stuff.”
“Today I bought in a good mood because starting from the phone call where they helped me. Then I arrived at the store, all the salespeople were so polite, they asked if I could help, including at the checkout, and even in the parking lot he came up and took the cart from me, although I always take it to the place myself. It was a pleasure shopping today, thank you for your service!”
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“Good tools at great prices. I always check here before buying new. The owner is a friendly guy who knows his stuff and is always willing to help. Parking can be a bit of a pain but it is worth it.”