Costco Pharmacy is known for its friendly and welcoming atmosphere, reminiscent of small-town independent pharmacies. The staff go above and beyond to assist customers, often knowing their names and responding with kindness. Many customers appreciate the helpfulness of the pharm techs, who are willing to help with issues like prescription pricing. The store exudes a warm and personable vibe, with shoppers passing by stopping to greet staff, creating a community feel. However, the pharmacy environment lacks the antiseptic smell typical of traditional pharmacies, which some might miss. The Costco location also offers a wide range of food items, including rotisserie chickens, raw meats, and baked goods. Despite this variety, the store often faces shortages of popular items due to binge buying. Customers traveling long distances find it frustrating when items run out quickly and cannot be replenished swiftly. Suggestions include allowing pre-orders for business customers or implementing systems to better manage stock levels, ensuring fair access for all members. While the store provides a diverse selection of products, some experiences at checkout vary. Some cashiers display inappropriate behavior or attitude, which impacts the shopping experience. Customer service consistency and cashier training could improve overall satisfaction. The busy store, especially during peak hours, can feel cramped, with limited checkout lanes and small shopping cart areas. The large covered parking garage is a major convenience, especially in bad weather, but the lack of elevators or escalators makes transporting groceries challenging for elderly or disabled shoppers. Overall, Costco offers friendly service and a good product range but faces issues with stock management, store layout, and checkout consistency.
Competitive pricing, fast service, and you don't need a Costco membership to access the pharmacy.
February 2024
Competitive pricing, fast service, and you don't need a Costco membership to access the pharmacy.
December 2023
This is probably one of the busier Costcos I have visited. I went off-hour and the parking lot was packed. The inside was also busy but still penty of room to move. I did self check out the the staff person was friendly and told me I was entitled to another pkg of muffins (score). I was in the area for work.
