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April 2024 by danny olvera
everyone was super sweet and helped with my injury
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April 2024 by Cynthia Sickles
I had a very pleasant experience @ Urgent Care today. The receptionist was polite and helpful throughout the registration phase. My wait time was zero! My condition was assessed and treated in a clear, kind and professional manner. Thank you for making my day! ?
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March 2024 by Judi Bohn
Prompt, Excellent caring service
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March 2024 by Michele Dauphinee
Everything was great!
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March 2024 by Kelly Durkee-Erwin
So sick but they took a very complicated set of symptoms and channelled it down to 3 choices and then set about finding out which of the 3 it was. Tedious but very worth it. A+ service again and again!
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March 2024 by J B
So. I think the Doctor should refresh herself on premature closure and bias. I didn't get to give my full chief concern. I don't think she even heard half of what I said either. Nor did she give me a chance to present my photographic evidence.
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March 2024 by Jesse Bernard
Overall, once I was seen everyone was very nice and things went quickly. However, I got there at 8:55 for a 9:15 appointment and was not seen until after 10:30. I chose this location because I was able to make an appointment at that time so was disappointed at how long the wait took. I understand the nature of urgent care and walk-ins however it doesn't seem to make sense to have an appointment if the wait was that long anyways.
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March 2024 by Aidan McLaughlin
Definitely do not go here if you want prompt and communicative medical care. I was seen on a Monday for a concern. I was told it was nothing of concern but that if it gets worse to make an appt with my PCP. They ran some tests as well, but never went over the results/the timeline to receive results during the visit. Monday evening, I received a call saying my tests showed some concerns, and they were waiting for some additional results, and would let me know ASAP (again, no timeline given). Tuesday, I called to follow up and was told results could take 24-72 hours. I was still having symptoms, however decided to wait to call my PCP as I anticipated getting result back quickly and assumed it would likely be faster than starting the process over again with my PCP. On Wednesday, I received a call asking how I was doing and to “follow up”- I said that I was still waiting for results. I was pretty rudely told “yeah this is just a courtesy call to see how you are doing”. I explained that I was still having symptoms and again that I was waiting for results so I could hopefully begin some treatment. I was then told that my results would take 3-5 days. I said that I was told a different timeline the day before and was again rudely told “well it takes 3-5 days.” Initial communication would’ve allowed me to already begin the process of making an appointment with my PCP, but instead I was now 2 days behind and my PCP is booked. I eventually received my results and was told “yeah, it’s nothing, you don’t need antibiotic”. I was finally seen by my doctor, actually diagnosed with 3 different issues, and given treatment, so definitely not “nothing”. Others I’ve spoken to have not been surprised by this experience at AFC - I will not be returning.
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March 2024 by Tony Wells
I visited AFC Urgent Care in Waltham on Saturday, March 16th due to severe pain and swelling in my left hand and wrist. I thought it was broken, but firing out it was a form of Arthritis called Gout.WoW! Upon entering the establishment it was not crowded. I had made an appointment online for the earliest at 4:35pm, however, the very attentive and courteous attendant told me to come on in around 10:30am just in case someone cancels. Sure enough someone did and I was called to see the attending Dr. within 20 minutes. I received prompt care and was treated with the utmost respect.during my X-ray procedure, by a pleasant technician, and back to the Dr. for explanation and a diagnosis. Within 35 minutes I was done. I was prescribed medication and picked it up around the corner at CVS and went on home to recover. On Sunday, I received a courtesy call and texted asking how I was doing and to please contact the clinic if I had any questions or aftercare needs. Honestly, the entire experience was wonderful and I’d recommended ASC Urgent Care of Waltham to any of my family or friends. Job well done! —Tony W.
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March 2024 by Richard Zhang
quick and easy
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March 2024 by Jerome Badot
Excellent and kind staff. Saw me quickly and helped me out!
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March 2024 by Anita Greenberg
Efficient, kind and helpful. Despite helping many patients, I never felt rushed.
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March 2024 by Mike D
Wait time was reasonable, and my physical was performed promptly
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March 2024 by Eli D
Absolutely impressed !The staff was professional and very kind. They took the time to listen and didn’t rush through things. Great experience! Thank you .
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March 2024 by Elliott Horner
Don’t come here outside of 9-5 - My wife just took our son here with an ear ache, which turned out to be an ear infection. Our normal pharmacy was closed given it was Sunday, so my wife had to ask to move the prescription to another CVS. When I went to pickup the antibiotics, they said it was never transferred and there was nothing to do. So no medicine for our kid tonight because the prescription wasn’t transferred.
