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January 2024 by Charlotte Shepard
Amazing staff!
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January 2024 by Hillary Ivaldi
I recently switched from CVS in Wakefield because I didn’t think it could get much worse… but it did.I had my doctor refill a prescription over a month ago and never heard from the pharmacy so I had them refill it again. When I called them to see if it was ready they said yes it was and they just didn’t have my phone number to let me know. So I gave it to them. I went right after to pick it up and it wasn’t ready. They said I would need to wait 15 min but I didn’t have time so I said I would come another day. I called several days later. I was told once again it was not ready. So at this point I’m very frustrated. I never heard back from them to say it was ready. Several days ago I get a message from the pharmacy (it’s all garbled and I can’t understand it) about something regarding my prescription. I call back today to be told it has been ready since the 12th and they just put it back on the shelf (they can only hold it for 10 days etc etc) This is not true since I have been consistently trying to get in touch to see if it’s ready. No apology or anything- the lady made it seem like it’s my fault. Do they not have a texting option to let you know when your prescription is ready? I shouldn’t have to play phone tag and guess when my prescription is ready. Horrible customer service. I’m switching pharmacies again. So ridiculous
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December 2023 by Johann Theo
It's good for a Walgreens. I was able to do a return after losing my receipt and got store credit. I've been here a few times and had good experiences with workers in both the Photo and Checkout sections, as well as with a manager though I didn't catch their name.
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November 2023 by Stu Ghira
A lot of the employees I have had the unfortunate circumstance of interacting with here have been miserable people. The speaker box at the drive up pharmacy is insulting and top it off with people whispering through the phone that is used to deliver the audio, the entire experience is angering to say the least. There is also a few spanish speaking employees who need to realize that white people are not dumb and useless and can very much understand what they are saying.
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September 2023 by Kristen Gaz
Go to any other pharmacy. They have made a major mistake with my mother's medication for the second and last time.
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September 2023 by AC AUTO
Every one in here is nice but the pharmacy drops the ball so often we are going to have to switch.
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December 2022 by Andrew S
Walgreens was my store of choice but not after being thrown out for deciding on a purchase at the exact time of closing. 9:00pm and the employee screams at my wife and I across the store to hurry to the front as they are closed. Terrible customer service experience. As a small business owner I’ll stay late just to be sure my customers are happy. My future purchases will go to Amazon and the Medicine Shoppe pharmacy here in town.
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September 2022 by David Burns
Very poor customer service. Not any better from manager Lilly. Today I went here to get throat spray and had to wait in a small line when customer had to get money from her husband. Why didn't the cashier who was also the manager put the things aside while other customers could be rung up. Also why didn't the other cashier stay long enough for the customers to get rung up? Being short staffed is becoming old as an excuse for poor customer service. Also why are there no response to these reviews from corporate? Very interesting.
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August 2022 by Carol Schacht
WHAT THE HELL. THERE IS NO WALGREENS PHARMACY THAT IS OPENED EXCEPT FOR ONE THAT IS 4 CITIES AWAY GUESS I AM WITHOUT MEDS AGAIN WALGREENS. THANKS SO MUCH LOSERS
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April 2022 by Brian M.
Worst pharmacy EVER LITERALLY if you want a great pharmacy in Wakefield where there's no wait and the Pharmacist is literally the nicest person ever Go to The medicine Store!! Have fun trying to get a person on the phone at Walgreens it's a disgrace
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February 2022 by Nathan Pierce
Never really busy, phones go down and create confusion sometimes though. Wait time for prescription usually about 15 to 20 minutes
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October 2021 by Lenny
I normally use CVS for all my prescriptions but went to Walgreens as they had COVID vaccination appointments. The staff was very friendly and the person who administered the vaccine was fantastic. The store looked very clean and organized.
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October 2021 by Ranjan B.
Probably One of the worst pharmacy I have been to. Pharmacists don't have sense of urgency or respect other timing. Came for COVID booster shot and almost an hour after stilling waiting.
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September 2021 by Paula Mendes DiNocco
Pharmacist was under tremendous stress with phone system being down and several customers getting vaccines and was very patient and efficient
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June 2021 by Zombie Bacchus
I normally use CVS for all my prescriptions but went to Walgreens as they had COVID vaccination appointments. The staff was very friendly and the person who administered the vaccine was fantastic. The store looked very clean and organized.
