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September 2024 by Thomas Litwinsky
The two most recent five star reviews were posted by the sales department manager, Blanca Escobar. If that doesn’t tell you how crooked this dealership is please allow me… Our recent experience with this sales department were horrific, she lied, let us on, didn’t return calls, filled us with hope even after I begged her not to because we were in such an unfortunate and desperate situation. Two days later she gave us an offer we couldn’t afford and assured me if we gave them some time they’d come back with a better one, knowing all along we are paying for rental waiting on a reasonable offer….A WEEK later after we had to chase down anyone in the sales department to return our call we got an offer that was 3X the amount down the initial offer was. This business represents the worst kind of customer care I’ve ever experienced. Blanca will lie to your face with a smile on and not lose any sleep over it. Stay away
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September 2024 by Tom Effler
Worked with Joe on getting into a Silverado. Quick and easy process and he was very helpful
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September 2024 by Jose Villafranca
Everyone is exceptional, we could not ask for a better experience, from sales, to management this dealership hands down the best in New England, bought a few cars here and will continue to do so! Thank you so much everyone specially Rick and Blake!
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September 2024 by Cheryl Cawley
I had the best experience at the dealership that I’ve ever had in my life. Ricky, Blake were so helpful and patient answered all my questions and gave me paper work to look over and reside what I wanted. I will be sending family and friend to them now, there family that’s how I felt being there the old times. Thank you all Cheryl Cangiamila Cawley.
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September 2024 by Mimis Moving Services
This was the fastest and easiest Truck purchase we have ever experienced. Chris K was very knowledgeable about the Silverado we were buying. We came in with our "car salesman" filter, but we didn't feel like Chris was trying to "sell" us on anything, making us very comfortable. He was upfront and honest, which we knew because we had already done our own research on the truck and price. We own several pickup trucks and box trucks, so honesty is huge for us as we are a family-owned business! Thanks, Chris K.
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September 2024 by Blanca Escobar Peter V Swindells
I had a wonderful experience working with everyone at this dealership, especially Herve. He was very patient and never made me feel pressured to make a decision. He is a true professional who knows the car business inside and out. It took about 6 weeks to custom build my Silverado, but Herve stayed in touch with me the entire time, making the buying experience even more enjoyable. I highly recommend talking to Herve if you are considering buying a new or previously owned Chevrolet Silverado.
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September 2024 by Blanca Escobar
What a great experience! I’ve purchased many cars over the years - John is by far the easiest and most knowledgeable GM to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, him and the sales person wasn’t pushy or aggressive whatsoever. I Highly recommend Liberty Chevrolet of Wakefield MA for your next vehicle!
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September 2024 by Adam Percoco
Amazing service, Herve kept in constant contact throughout the process. Normally I dread the long process with paperwork. They made this super fast, efficient and I was in and out within 1hr
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September 2024 by Joe Vecchione
I’ve never really had a good experience here from buying the truck to servicing it. Outside of the guys that run the service department in the garage, there’s always been a severe lack of attention to detail whether it’s forgetting to put in a order for a part (twice), installing a faulty brand new tire and then wanting to charge for a new one after driving it for <10 miles, to the experience waiting for your car to be done. Something as simple as fixing WiFi so you can actually do work while you wait. Three oil changes in a row and they haven’t fixed it. I’ve flagged it each time.
This is the stuff that drives me up a wall as far as customer service goes. I’m usually the guy that gives a great deal of benefit of the doubt but having my truck 2 years, I can’t recommend this place less.
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September 2024 by Heather Hampf
Great experience with Liberty Chevrolet! Possibly best experience buying a car! Thank you for treating me with respect. It was actually fun :). Ricky never pressured us. He answered each question. Post sale was easy. Ricky handled the insurance, registration and inspection perfectly. The service staff were very nice.
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September 2024 by Joe Roberts
Sales staff was very helpful and clear throughout the entire process. Would recommend to anyone looking for a new vehicle to stop in and check out what they have to offer. This was my second time purchasing a new truck from them
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September 2024 by David Mc Grory
Worked with Joe , very helpful , done a great job
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September 2024 by Ivonne Shea
Great experience with Joe and team, thanks for all the help!
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September 2024 by Anthony Luongo
I purchased a 2022 Colorado ZR2 at Liberty Chevrolet. I had a great experience with salesman, Joseph Kerr. Joe was excellent to work with and I found the purchasing process very easy and simple. Thank you Joe for a pleasant experience.
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September 2024 by Cam Babine
Ricky’s customer service was incredible, made the process so much easier, will be referring my friends/family to them…go see Ricky and John, they will take care of you.