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June 2024 by Sean Stevenson
This is not a resort it is a hostel. Got placed in room 56 which had two non adjacent twin beds. I’m 6 feet tall I barely fit on the thing, this was supposed to be a romantic getaway & my partner and I couldn’t even watch tv together because the beds were so far apart. Also the sink didn’t drain. The kicker is there were several proper rooms available, we know because they left the doors open at night. It’s close to the ferry but to charge the going vineyard rate for this run down hostel is robbery. Beyond disappointed… I suppose there’s a reason they take your money right away and don’t offer refunds, if they didn’t no one would stay here!
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September 2023 by Janaina Drago
Rooms need a little be of work.
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September 2023 by Sarah Francis
Okay so this place isn’t for everyone. Don’t book it if you need a big room, seriously don’t book anything in New England outside of a Hilton if you need space to do a full acrobatics routine (maybe New England isn’t for you?). Tiny rooms but who is spending their hard earned summer vacation in a hotel room? Tho small the rooms were sufficient for our needs. The location is amazing. Walk straight from the ferry to the spot which is just a block from all the shopping and eats in VH. There’s a lovely deck to grab some sun or catch a view of the harbor. The staff is beyond helpful! This is a charming little gem that looks like a “motel” but feels like something more special.
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August 2023 by Carmella Knowlton
The host Sandra is amazing!!!!
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July 2023 by Lynnlee Ellis
First off, the customer service is aweful. We had walked in and it was nothing like we expected it says resort on expidia and DEFINITELY NOT A RESORT. Paint was chipped and ac units were VERY OLD AND DISGUSTING. The lady working the front desk told us our room was not ready but we wanted to check out a room to see if we even wanted to stay there and she unlocked a the room door and a man was in there SHE WALKED IN ON A DUDE Absolutely unsafe. Then we asked for our money back and she said yes you may. We get on the phone with the front desk girls manager and she is screaming at my mom saying she needed to calm down let take into consideration that my mom was VERY CALM. Sandra (front desk girls manager) was very mean to my mom and her customers not only did we want our money back there were 3 other family’s with issues. Like ants in their room. Sandra said that we could not get a refund and refused service to us. We finally just left and got a new hotel in Edgar town. I definitely recommend staying in Edgar town over vineyard haven. DONT STAY HERE
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June 2023 by poshingpumps customers
This place is infested with mice.
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June 2023 by carlos faberlle
Very clean.
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June 2023 by Lauren Duddy
Stayed here for a quick 24 hour trip to MV. The rooms are clean and the website gives an accurate depiction of what you are paying for. Nothing fancy, but it was excellent value for what my husband and I were looking for. Most importantly, Sandra’s service is exceptional. She accommodated my early check-in request and even carried my bags to my room as she knew I was pregnant. Thank you Sandra! If we are back on the island we hope to see you again.
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June 2023 by Nancy
The room was extremely clean, the staff was welcoming and the location is great.Can’t give it 5 stars because the toilet is between the sink and tub. It is so tight and uncomfortable I hardly wanted to use the bathroom in my $200/night room.The beds were ok, but the cot we needed was sunken in the middle and extremely uncomfortable. For $25/night, that was pretty annoying. Because of these reasons, we would not stay here again unfortunately.
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January 2023 by Shelley Foster
Good location near shopping but the electrical in the room isn't upgraded and when my brother didn't fit his room the manager got a
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January 2023 by Coleman Lydon
Cockroaches found in beds. This place is filthy and most of the reviews are paid for do not listen. My wife and I had wallets stolen as well as a shower that did not work. I should have taken this place to court. My room smelled like urine and throw up and the sheets had
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January 2023 by Joe Wang
Location location location. Loved the community kitchen where I could fix our breakfast/lunch/dinner. We visited when kids are 5 years old and 10 years later we still enjoyed the stay. Looks like renovation is going on, hope next time will be better.
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January 2023 by Jenny Harrison
Outside needs updated and cleaned up small tight parking lot our room was super small ,tight with 2 twin beds bathroom very small also but the beds and pillows were soft an comfortable not what I thought it would be for over $300
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January 2023 by Dave Raue (kletter1mann)
We stayed here as a timeshare exchange for a week. Absolutely worst timeshare anywhere. Location is convenient to downtown but very noisy. Every 30 minutes or so we could enjoy the ferry horn blasting. They only exchange towels every 3 days and won't provide more. The whole place has a cramped, musty dorm-like feel. Our room only had black-out curtains, no extra layer that allowed light while maintaining privacy. So, if you want privacy you're 100% in the dark. Front desk isn't staffed regularly and closed more often than not. Perhaps worst of all there are no laundry facilities whatever. We were told that the only laundry was in the next town! Really??? We're here for 7 nights and no laundry at all> Worse than the worst budget motel. Avoid at all costs.
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January 2023 by Lisa S Morse
You will rue the day if you stay here, particularly on the 3rd floor. I have been in hundreds of hotels, inns and motels in my lifetime: this was literally the worst room I have ever been in. Tantamount to a tiny dorm room. 2 twin beds, cramped. Loud AC to the point of being unable to sleep. Room 66 right next to common patio with people congregating at all hours of night. Apathetic staff. Never told us about the common kitchen and didn't find out about it until I visited this website weeks after returning home. TV never worked. A worker came into the room to fix it but could not and it was never replaced, no note to inform us as he worked on it in our absence. Dirty towels not replaced in room when staff said they would deliver them to the room and had to make special additional requests to front desk. They made up the room once a week on Wednesday. No elevator--room was on 3rd floor and staircase was narrow. My husband is the least picky person in the world; a motel 6 is his happy place-- he said he'd never stay here again and cannot stop waxing eloquent about how bad this place was.
