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April 2023 by Steven Rakitin
Sydney was very helpful!
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March 2023 by Valentin Komarovskiy
I went to UniBank to cash a check from their customer.The funds were verified. The bank asked for me to “create a profile”With my info such as social security number and contact info required.The amount was well under 10,000 USD and there Is no law requiring the bank tocollect information for transactions under 10,000 USDI was told at the bank by Desarie Lacroix that “they chose whom to do business with”and they were not willing to do business with me if I don’t provide this information.I have no relationship with this bank. There is no law requiring me to provide personallyidentifiable information. I did provide my Mass drivers license but that was not enoughand I was refused service to cash the check.There are a few issues here:If the bank does collect this information from some individuals I assume, there is no disclosure on how they handle and store this personally identifiable information.There is no service or usage agreement in place between the bank and the individual trying to cash the check.The bank may chose not to do business with someone, but their customer did chose to pay that person through Unibank, so by requiring this information and refusing service you are refusing service to your own customer as well.In my understanding, this is a violation of rules set put by Consumer Financial Protection Bureau and Privacy Act of 1974.
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July 2022 by Diana Nantongo
Dakato, our banker was simple amazing. very knowledgeable and top of everything. He kept us in the loop at every step of this process.
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April 2022 by Kevin McLaughlin
Great bank! I own a small business and they have always been in my corner, bigger banks can make you feel like just a number, the staff at Unibank has always gone the extra mile, and has always been there when I needed something!
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July 2018 by Melissa Wilkin
I love this bank. The employees are so nice they are also very helpful and always answer all my concerns
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July 2017 by Ray Garceau
Great place to bank. Friendly people always helpful.