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January 2024 by Anabel Ramirez
Very happy with the service. Saturday On my way to work I noticed that I had a nail in the tire. The only place open in the area was Modern Autos & tire and they helped me and made it easy for me to leave my car all day and pick it up even after closing and pay trough the phone. Kevin at the front desk help me with everything. Thanks guys and also thanks to Warren the tech <3
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January 2024 by Jon Mehr
Got a flat at the local hockey rink. I dropped into Modern to see what could be done. They were extremely helpful, took me in quickly, found the nail in the tire, and plugged it. Mechanic and front desk were both friendly and happy to help.
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January 2024 by Jen Rosser
Absolutely not! I took my car for a simple inspection and left with it making a weird noise. I went back and they didn’t have time to look at it. I had to go somewhere else and pay to have it looked at. It was not making that sound before inspection. The guy also told me they don’t take the tires off to inspect the car? How did my car pass inspection!! I guess if you want to illegally pass you should go here.
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December 2023 by Robin Miller
My recent service at your facility was disappointing! First, I had a 10 a.m. appointment to have a engine light checked. I dropped the car off the night before and never got any word of what the issue was with the engine light until I called at 2:30 p.m., then was put on hold for over ten minutes until the service manager could talk with me. The person came back to the phone to take my number because the service manager was busy with another customer. I never got a call back but a text instead. So I called back and finally talked with service manager who explained the issue with the engine light. Parts were going to be needed and the car would not be ready until the following day, to which I agreed too. The next day when the same way, no call status until I called at 2:00 p.m., the car was going to be ready by 3:00 p.m.So the lack of communication and the fact that the engine light is back on three days after having it serviced at your facility has me questioning if I will ever return.I fully understand businesses being busy as that is what I was told for the communication delays, but that is an excuse. If you want to keep business from a customer...communicate whether by calling or texting it goes a long way! As for the engine light coming back, your facility is the second one I have used and the same problem was the result, so maybe its time to replace a ten year old car?
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November 2023 by Jason Cilley
Very professional, clean and reasonably priced. They explain everything and give you clear choices. I will be back.
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October 2023 by Mary E
My original review seems to be missing. But I went in to get my sun roof fixed and a few months later it is broken again after only using the sun roof three to four times. Paying $1400 for my sunroof to be only temporary “fixed” is not worth it at all. Would not recommend this place. Take your business elsewhere if you can.Service: Electrical repair
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August 2023 by Lisa Jaynes-Wolfson
As usual, I couldn't be happier with the service and friendly staff. No one looks forward to inevitable car repairs but Modern Auto makes the whole process as easy and stress free as possible. I can't imagine bringing my car anywhere else!Services: Brakes
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May 2023 by Kerry Beaumont Caldeira
We had an excellent experience today from start to finish. David was personable and made this purchase quick and easy.
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April 2023 by Jennifer Hammond
Excellent experience!! Very friendly and helped me a lot. I went in there for a sticker and failed (wiper blades and front tires). They were fully booked but somehow squeezed me in that same day. They also offered me a ride to/from the shop.Services: Tires
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April 2023 by Leo Bergeron
Very personal and professional throughout the whole purchase answered all questions very professional. It was a pleasure working with them
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March 2023 by pjlucas1000
I stopped in here because it was the first place I came to over the MA border (coming from NH) and I needed a MA state inspection. I was blown away! I was greeted warmly by one service rep in their big, clean reception area. She said they need my registration and keys and said it would be about 20 minutes. I took my dogs for a short walk, returned, and the car was ready and waiting. I went back in to the service center and a different rep recognized me right away and had my keys and inspection report all ready to go! Super friendly, fast service on a walk-in basis - I was very impressed and if I lived closer, I would use them for everything, all the time!Service: Vehicle safety inspection
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January 2023 by Thomas Barry
This time I just stopped in for an inspection sticker. There were two customers in front of me waiting for a sticker, and I was completed in less than 25 minutes...great service! I have also used Modern Auto for a brake job and several oil changes and they were fantastic. I would recommend them very highly!Tom BarryService: Vehicle safety inspection
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January 2023 by Steven Wright
Modern Auto has helped me maintain my Buick Encore since the day I made my purchase there & from Buying with my salesperson Nina then meeting the staff in their state of the art auto repair facility & the fast & convenient service I have always received has been A+ thanks to the vision of the owner Joe Caggiano for creating an amazing Auto experience that's delivering quality vehicles, locally, and with long distance shipping we will see United States & probably worldwide :-)Thanks again Joe CaggianoService: Oil change
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January 2023 by AV Management
The staff at Modern Auto has been fantastic, they've handled all my car issues with speed and professionalism. They're always on top of my car repairs & maintenance, hence I go out of my way to see them instead of my local mechanic, since the service is umbeatable, and they always accomodate my silly requests!Excellent work, and thank you Modern Auto & Tire!Services: Auto tire replacement
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January 2023 by Troy Merricks
Modern Auto Sales and Service surpasses all dealerships! Professional and honest. They tell what you need and what you don’t need. They’re not just about the bottom dollar . I recommend!
