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“They've been great for me, I don't ship stuff often but the few times I've been here they are always quick, and make sure your stuff gets to where it's going on time.”
“I gotta say Amir handled himself the way anyone behind the counter should! Post offices around the country need more employees such as Amir! The upkeep on the property was outstanding as well!”
“I buy and sell art, and coordinating packing and shipping is almost always a nightmare. I reached out to several of the suggested shippers on Bonham's Auction list and Pak Mail was super reasonable and attentive to my needs. My Mother had passed away this week and I was dreading dealing with unreasonable pack and ship stores, but Pak Mail was fantastic. Their quote was far less than the others, and the folks I was communicating with were very friendly and caring. I bid often with Bonhams, and going forward I will only use Pak Mail in Fitchburg.”
“Thank you to Robyn! My husband told me how incredibly kind you were to him today. He forgot his form today. He had to leave and go back. He really appreciated your help. I hope your boss knows how exceptional you are!”
8:30AM - 4:30PM
945 Massachusetts Ave, Lunenburg
Shipping Centers
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
“I’m always appreciative of how attentive the staff is. They’re patient and helpful and I can’t really name many other post offices where I experience that at locally…”
“Staples has found ways to make their brick and mortar stores relevant. Between handling returns from online vendors, providing passport photos and all the print and copying functions and having basic needs in stock, I have recently been going to Staples at least once or twice a week. This is a HUGE deviation from prior to Amazon returns, when I went there maybe once every 5 years. Kudos Staples.”
“At first try with an extremely print job for my business, the initial product had some errors. The print manager, Barbara went above and beyond and then a bit further to make everything right. I'm taking the time to write this as what Barbara did on my behalf and at the speed she did it is simply not seen these days. She has my business going forward! Thanks Barbara!!!”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
2 - 5PM 8AM - 1PM
15 Main St, Greenville
Shipping Centers
2 - 5PM 8:30AM - 1PM
10 Common Rd Ste 2, Ashby
Shipping Centers
“Nick was an extremely helpful person at the service desk. He was polite, quick, efficient and had an excellent customer service attitude. That was surprising to me because he told me he had to be on his feet virtually the whole day. I guess that puts an end to My idea of working for the post office unless I can get a part-time job!By the way if, somebody helps you at any kind of business or service and has a really good attitude, make a point of telling them so. I know from decades as a business owner that finding people with a good customer service attitude is harder than people think. so the next time somebody does the good job make sure to tell them so, because I assure you hear a lot more negative comments than positive ones! In case you haven’t noticed, the last few years there are a lot of people in custom service that shouldn’t be in any kind of customer facing job period!!!”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
Open 24 hours
230 Nashua St, Leominster
Shipping Centers
“The night crew are always out here getting it done and getting our stuff out into us I don't know what they would do without the night time crew day crew seems to slack and not get as many packages out this is why I think God and Allah and any other person that is worshiped that we have the guys on the night crew working there.”
9:30AM - 1PM 2 - 4:30PM
477 Main St, Fitchburg
Shipping Centers
“I went to this post office for the first time in my life. As we well know, sometimes the people at the post office can be at best a little short. (i.e. Lunenburg) ….This was not the case at this post office today when I met Nikki. She was extremely pleasant, personable, and professional. I’ve never met her before, but if we could all be more like Nikki, we’d be better off. Ty Nikki. ….PRP.”
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“Peter was amazing. Super knowledgeable and really helped explain the best process to get my mail where it needed to be. Really appreciate his kindness and patience.”