11AM - 5PM
18 Main St, Townsend“Josh was an amazing help!! Truly took the time to make sure my problems were resolved and was very friendly the whole time! Hard to find customer service like this these days!!!”
11AM - 5PM
975 Merriam Ave Ste 139, Leominster“I want to thank Richard who treated me very well, he gave me all the information I needed, he was very kind and I thank him very much from the bottom of my heart. I wish cricket had many employees of this magnitude, thank you very much.”
“I have a family business and the cash register an had issues. I found Appleseed business machines on google and spoke with them about the issue. They were helpful and asked me to drop the cash register at their Fitchburg workshop. They fixed it in time and performed the job in time.Variety of POS and cash register on display. Appleseed also offers credit card processing services.Parking is challenging but I was able to find one.Professional staff, I will definitely recommend Appleseed business machines.”
“Synk and Aidan were extremely helpful and nice today… they helped me on a phone case exchange. I couldn’t ask for them to be nicer and customer service oriented… thank you guys and you’re an asset to your company…. I won’t go to any other store when I buy this stuff because of them…. Nick as well… He just has to lay off the caffeine a little bit… ha jk …-P. Perry”
“The gal that was working 9/2 sat afternoon, went above and beyond to help me. My phone dropped in the ocean , my pin number and question got hacked .With her dedication ,knowledge and persistence she activated my old phone . I understand your privacy policies but agents should be able to override pins and questions. She is a superstar ! She ran your whole store by herself with ease . I wish I remembered her name please give her acknowledgement or a promotion and money ?”
“We were switching from Verizon. To T mobile.we had a wonderful experience especially with our sales person Josue! He was so helpful.I can’t say enough positive as when we entered the building we were just looking.. we like our new phones and the service with them.The next day they had trouble with service on the # of bars we had but still got calls on it.”
Open 24 hours
2 Tarbell St, Pepperell“They still have my favorite French vanilla hot coffee /Cocoa or whatever that powder stuff is. The 7/11 in Nashua changed their machine out for some weird other machine, and the French vanilla is garbage. This one in Townsend/ Pepperell still has the tried and true French vanilla powder coffee dispenser , I don't even know what it's called, but if you know , you know. It's so sweet and creamy and hot. I want to go get a cup right now. Please never change it! For the love of God! LOL Don't sell out and try to be fancy...just leave well enough alone! It's the only 7/11 around me that I know of, and I need my french vanilla fix! Rant over lol”
“Check out lines are usually busy, not enough self check out available or person to person check out available. Use the self Check out at the self-serve near the Starbucks if you just have a few items to purchase.”
“Fantasy customer service answered all my questions with my purchases. They have moved location from tgif side over to longhorn side. The complete opposite side of complex. They down side store size but still has wide selection of game used and new.”
“Everything works perfect except some thing with my texting not going through. It is something wrong on T-Mobile end. I give five stars to the associate name Umar (hope I spelled it write) from the Mechanic St., Leominster branch. Outstanding customer service!!! I’ve been in retail over 20 years and I know good service when I receive it. This young man was polite, patient and has a great personality. I hope whoever is in charge acknowledges this amazing Young Man, because If I have any problems HE will be the person I go to and I recommend HIM to everyone and tell him I sent you! ????”
“Been going to Aaron's over 25 years. You pay more but anything you buy on credit comes with costs. Derek is an awesome manager and cares when you have an issue. I've bought it all and service is the best..”
“I am a computer/cell phobic and hate change. I was terrified to switch from my 7 year old cell phone and afraid I would lose everything and not be able to navigate a new cell. Romeo at Orchard Hill in Leominster was outstanding! I explained my fears, and he was nothing but patient and kind and answered all of my questions and explained differences and changes. I feel so much better after having upgraded my old, tired phone now that he guided me through the transition. I would definitely go back to that store and deal with Romeo again in the future. Just what you want in customer service!”
“Went to target with my granddaughter. We love the skincare and beauty products! She loves the clothes!! I brought her there to see what she would like for Christmas! She's fifteen hard to buy for! Plus I have 8 more grandchildren all but one are teens!”
“Went to target with my granddaughter. We love the skincare and beauty products! She loves the clothes!! I brought her there to see what she would like for Christmas! She's fifteen hard to buy for! Plus I have 8 more grandchildren all but one are teens!”
“Cait really helped me out she helped me get a new line and a free phone. Then she helped me transfer all my stuff from my pixel to my new iPhone. I couldn't believe all my stuff like my contacts my photos and my apps all went over. I would definitely recommend coming to The Townsend store if you need help. They really want to help and they know what they're doing. I left my phone with her I came back everything was done”