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October 2024 by Sebastian Angle
Really great place, staff is very friendly.
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October 2024 by John Hablitz
You know a store cares about its customers when it’s willing to make right wrongs they didn’t create.
I purchased a new luxe and had out of box issues that made it inoperable. Instead of making me go through the DLX customer service the store offered me the ability to choose any similar priced gun in replacement. Without giving details, it was more than a fair deal. Needless to say, that type of exchange for a lemon of a gun is enough for 5 stars… but there’s even more!
They managed to get the luxe fixed with parts that weren’t available yet to public and offered me the ability to purchase it. To remember my request and then follow through on it is a testimony to their customer service and care.
Lastly, their gun tech on hand does an excellent job of not only fixing issues but documenting them and walking you through what he did. For people who want to maintain markers at home and make sure things don’t get broken again this is invaluable. Especially on older markers like an Ego 11, Empire Axe and Empire Vanquish.
Got a customer for life and it’s to my benefit!
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April 2024 by Rich
I haven’t played in years but the guys at Wizard immediately made me feel right at home, brought me up to speed on all of the gear and really took the time to get me set up. Customer for life!
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April 2024 by Andrew
Paintball Wizard, affectionately known as “The Wiz,” exemplifies a remarkable standard of customer service, exuding a profound enthusiasm and unwavering support that deeply resonates with everyone who walks through their doors. The store’s expansive inventory, featuring everything from state-of-the-art new gear to expertly maintained pre-owned markers, warmly embraces both novices and veteran players, fostering a strong sense of community. Their team’s heartfelt dedication to going above and beyond—answering every question and offering customized advice—reflects not just professionalism, but a profound commitment to truly serving their customers. The welcoming atmosphere and genuine appreciation for each visitor foster a powerful sense of belonging and a compelling desire to return. Paintball Wizard sets the benchmark for excellence, establishing the standard that all paintball stores should aspire to achieve, ensuring that each visit is a transformative, enriching experience within the vibrant paintball community.
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February 2024 by J. Ram
5/5 would say 6/5 if possible. Customer service was friendly and knowledgeable, and they had anything you could ever need! New go-to PB retailer.
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February 2024 by Aaron Collins
Great Shop. Huge selection, great in stock availability. Prices for trade-ins are fair and their stock is priced competitively. Nice to see a paintball store that's not 90% airsoft gear. Staff was knowledgeable and super friendly. I did not use their tech/repair services, but have heard nothing but positive things. Worth a trip to check out!
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November 2023 by jason osterfield
Bought a new air tank at another store and had kept popping 1.8k valves. Other store just kept replacing the valve each time. Paintball wizard found the piston on the inside was damaged and replaced it. Saved me from having to buy a new regulator and a bunch of money. Staff is very friendly.
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November 2023 by Madison Smith
Staff was super helpful and friendly. The store it self is small in size but they some how manage to fit A LOT of gear there. Thanks for the help today!
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November 2023 by HD Seal & Stripe LLC
Great service, super fast shipping, and a high quality product! 10/10!!
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November 2023 by Fred Georgoulis
This place is awesome could not be run more professionally than it is.
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November 2023 by Blake G
The service here was fantastic.
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November 2023 by Bob Thompson
Great service
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November 2023 by Arthur Alexander
Staff is super friendly and know. Super stocked and great prices !
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October 2023 by paul (prodigy44)
There is a reason Paintball Wizard has been a leader in the New England area for so long. A commitment to great products at great prices and a super knowledgeable staff that can answer any and all questions.
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June 2023 by Chung Nguyen
Fantastic store! Highly recommend for all your paintball needs. Matt provided quality customer service and was super attentive and responsive. Very knowledgeable staff with years of experience in the industry. Lots of equipment and great selections to choose from. Whatever you need, I guarantee Paintball Wizards have it!!!
