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February 2024 by James Karanasios
Friendly and helpful!
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January 2024 by Kristy Wright Kanode
Great experience at Enterprise Tewksbury. Helped me out of a jam last minute, right before closing. Will definitely use this location again!
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January 2024 by Jennifer Desantis
Tewksbury Enterprise is the best!!! This is my third time renting from them this year and they will be seeing me again soon. The car that was reserved for me was unavailable and they took the time to show me other cars that would best suit my needs. I then had issues with my ID and they worked with me to get other ways to still rent. Thank you Andrew, James, and Kevin for helping make a stressful experience as smooth as possible!
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December 2023 by thomas corbett
John freely was extremely professional when i told him about a problem with one of my rentals. He assured me he would take care of the problem and even took money off my bill for my troubles. If you rent from enterprise in tewksbury,ask for jhon he is the man, and shold be manging this place.
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December 2023 by Charles Cabrejos
This was the best rental experience I've ever had. Although that alone is not saying much, I want to say that they went out of their way to get my a car for Thanksgiving last minute. They also were extremely professional and fast.Andrew, the Manager, is excellent. I wish more businesses were run like this.Thanks!
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November 2023 by Iliabel Rivera
Don't ever go here Their vehicles do not work at all. They try to rip you And they give you a bad vehicle and its not worth It's way overpriced so think before you go here...
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October 2023 by Gerry C
Andrew and the team provided great service through our rental. The van performed as needed for our weeklong trip. They even removed and stored one of the seats so we would have more room for luggage. Thanks again.
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September 2023 by J Sweeney
I rent a car every summer for a week or so from this location.There is something wrong with every car that I rent. It's like loose steering, braking issue, this last time the "get engine maintenance " light went on about 3 minutes after I left the grounds. I called the office right away and was told to just disregard it. This is the only rental place in this town, but it's getting a decent car is a problem.
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September 2023 by sergio rodriguez
Bad experience, I booked online, and when I got to the place they asked me for an "international" driver's license. I have already rented cars in the US and they NEVER asked me for it (of course, in other rental companies). i'm from Mexico and that type of license is not necessary, and they did not give me the service.p.s. in the policies it only says that if the license is outside the USA, (and in this case Mexico) an international license is recommended but not mandatory
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September 2023 by Mimi McHugh
I couldn’t have wanted a better group of people taking care of us. From the Manager Andrew down to his whole staff. Amazing service. We will be back again and again
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August 2023 by B E
Many thanks to Andrew and Emma - Top notch customer service!I had some personal scheduling conflicts and Andrew & Emma went above and beyond to help me work everything out. Thank you again for your help and understanding. I highly recommend Enterprise-Tewskbury
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July 2023 by Rich Dale
I made a reservation to be picked up at my house for a rental at 9:30am. I received a confirmation email and was told the next steps were to just wait for a call when they arrive. No call was received, no message at all, so an hour goes by and I asked a friend to give me a ride to go pick up the car I reserved. I get there and am told that I have to wait til 2:30pm for them to get me. No apology on their behalf, no nothing just that it was my fault when I clearly have a confirmation on my phone and clearly had a reservation. Horrible service. Recommend booking a rental elsewhere.
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July 2023 by Wilson. Rivas
The woman in this office believes she owns the cars and is the daughter of Donald Trump. She made fun of my Latin accent and it was not professional at all
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May 2023 by Riley Jenkins
Really kind and helpful staff! Emma is a bonafide guru in the world of used car rentals and a real cutie too!
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May 2023 by G T
Bad place, unpleasant business. Maybe all Enterprise places (or all car rental places) are bad, but I am writing about this particular place. I reserved a car online. I didn't have much time to go to another place that day. When I came to the office, the guy at the front made me wait 20 minutes and was moving super slow. I had to wait 40-60 minutes in total. Through the whole process, multiple times the guy exchanged funny winking looks with his assistant like if I was Ben Stiller character in Meet the Parents film. Then he read my application and asked where I was going to drop off the car. I answered that I needed to drop in another location. His face changed at that same moment. He thought for 3 seconds and said that they don't have cars at this moment. But he will try to help. He talked to his assistant and after 5 minutes said "this is the only car we have" pointing to the worst looking car at that lot. I didn't have choice or time so I took the car. Of course, the guy billed me like I was about to drive the car to the Moon competing with Elon Musk. The car had multiple dings, made all kinds of sounds, had a couple of alert icons glowing. Did I mention the car had only basic functionality like it was 2015, not 2023? It means a cheap car. Overall, bad experience. I didn't want to spoil my family's vacation even further so I took the car and left. Unprofessional, cheap, deceiving.
