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January 2024 by Rob Gardner
Nothing. Tony was awesome. Most impressive young person I have seen in action.Good about of rolling stock on site.
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November 2023 by Thomas C
Great location, friendly staff. We would definitely return again to this location again in the future.
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July 2023 by Stephen Schlager
If I could give negative 5 stars I would. So I rented a truck from this location for 7 days (completely paid for insurance and all). 2 days in, I get a call from Toni Dorr saying I needed to swap the truck out because the brakes were faulty. So I came in expecting too swap the truck out and after taking the keys…. she told me that she cannot rent too me because my brother has a truck out that wasn’t fully paid up and reported stolen (come to find out it was late by 2 days). I explained that we are two completely different people with 2 completely different agendas. It didn’t matter what I explained to her. She wasn’t having it. For no reason she had this condescending attitude. She said that I and everyone els in my family would never be able to rent again! I called multiple times throughout the next week trying to see if I was still on the DNR list and conveniently she wasn’t available. Today she answered and when I asked again if I was still unable to rent, straight off the bat she said “yes you still cannot rent” clearly without even looking. Come to find out that was all lies! I called another location and asked them too please run my information… they looked into it and like I though BOOM not on the DNR list. Also not too mention after speaking with my brother….. he told me that she is trying to charge over $3,200 for existing damages. DO NOT TRUST ANYTHING SHE SAYS!!! I’ve rented from this location before (and others) with no issue and for her to lie and then pretty much leave me stranded there over something that had NOTHING to do with me is ridiculous!
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July 2023 by Robert Mcgrath
Toni is nothing but a liar, manipulative, and conniving. She needs to be fired for lying on legal documents. Uhaul and Toni will be taken to court.Toni - I can do and say whatever I want to get a rental back including lying. That will go over in court with audio recordings. Not bright.
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June 2023 by Kevin Goodwin
ONCE AGAIN this location comes through in the clutch. They are always spot on here. Thank you Terrence for staying late ON FATHERS DAY to help me!
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May 2023 by Taina Gabriel
Very racist location; if you're black, please think about going somewhere else. Overall, the car was clean and in good condition, however my interaction with their staff wasn't very nice. When I first entered, I immediately felt unwelcome. The receptionist was not making an effort to make eye contact with me, she did not greet me, and she was not attempting to assist me. Instead, she was trying to take a picture of me for their policies without fully explaining why the picture is necessary. When I asked her to stop, she continued reading a string of words that made no sense. She then argued and glared, "Do not talk to me."Mam I’m only talking to you because you not supposed to take my picture without my permission,I literally had to retract myself and ask for a supervisor, when the so called supervisor came I explained the situation, he said “she is prettY great, to me , she has a bunch of good reviews” He didn’t care about until I said “is is because I’m black” Now they seem to care. If you can ,don’t go there it’s not worth it.
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November 2022 by ish naz
Hey guys today is the 3rd day in past two weeks i am coming here and I haven't seen no customer service like this anywhere in us this general manager Patrick No where near tryna help with anything with the customers absolutely horrible
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May 2022 by Joel Morgan
We had a trailer hitch installed at this location. The install was scheduled at 10am and they finished around 5pm. I feel like that is an unreasonable amount of time to install a hitch on a 2017 SUV. The car was also not put back together completely when done.
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April 2022 by Zaiden F.
If I could give a zero I would. I went in to purchase boxes prices listed for the 2 sizes I got were $1.19 and $1.69 and a 3rd size for $2.79. She the manager charged me $2.19 and $1.69 when I question the $2.19 price as it's no where listed in the store or advertised she says oh we don't have that sign but that's the price, I walk over to where I got the boxes and show her the price listed is $1.69 and $1.19 she says sorry I cant adjust the price we haven't got the sign to show $2.19 I said then you can't charge me that I suggested she make a paper sign that is false advertising and pricing she said nothing she can do. i emailed my receipt and pictures of the pricing and the boxes to show cooperate and they said nothing they can do it's up to her to correct it and she tells me she doesn't have the ability to fix it great manager, Shara Nelson ! BAD BUSINESS
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February 2022 by Eric Dean
Shara was awesome, extremely helpful and nice, great talking to her, this store has come a long way since they replaced the old management
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August 2021 by DAVID SANTOS
I've never had a problem with trailers here. But trucks!? Every time. They never have the size you booked, and no matter what the gas you put in, they charge you. I topped it off 5 minutes before dropping it off and a gas station two miles down the road. Actually had the nozzle in until like clicked off because it was so full, and somehow I still got charged for two more gallons. A lot of small things, but I don't enjoy renting from them, not trucks anyway.
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August 2021 by Bill Mclusky
Not for propane unless you want to wait an hour
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June 2021 by Jeffrey Nason
I make an appointment and they call me 5 minutes before my wife gets there saying they can't do the job. Then they take my money out of my bank account for a job they couldnt do. I NEVER EVEN STEPPED ON THE PROPERTY!!!! They shouldn't even be aloud to have a contract with U-Haul.
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February 2021 by Chasing Patches
No propane! Didn't have it a month ago, didn't have it today. Machine always broke
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September 2020 by Bill Kenny
I have rented a truck here and the manager went out of his way to get me a truck.it was on a Friday during the summer.the workers here are kind also and if you need storage they have indoor units.some are small if that's what you need.i noticed they have boxes and tape and bubble rap,mattress covers and all your moving supplies.u-haul is a trusted name so in my opinion you can't go wrong with this place
