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“Rochelle was fantastic setting me up with a storage unit. She showed me different sized units until I found one I was happy with. She signed me up quickly and explained everything. She made the process quick and stress free. Thanks so much Rochelle!!”
“Brandon was very helpful and attentive. He even went out his way to see if the units had poles just to give me that little bit more room in the storage space. It was very much appreciated to get good customer service.”
“The facility in Taunton, MA is clean and organized well. And the management and staff are terrific! Very welcoming, professional and accommodating - well done!”
7:00 AM - 7:00 PM
Taunton
Self Storage
“My ribeye was cooked to perfection as was my asparagus. The potatoes were heavenly and my drinks were strong! Would definitely recommend this restaurant to anyone looking for a slightly elevated meal. Also a great place to rent a storage unit.”
“We invented a very different time in the world of customer service. It's very difficult to predict how you will be treated when working with brands nowadays. Although customer service is extremely important, there seems to be acceptance from most companies To allow the uncertainty of customer experiences to exist.
In my most recent experience with U-Haul, I had the pleasure of being serviced by Kim. It is very rare to have somebody represent a brand so strongly and committed as I recently witnessed.
Kim took ownership in a way that made me feel incredibly confident insecure unlike most of the brands today. You would have thought, based on her handling, chad, she had a highly vested interest in the success of the U-Haul brand.
Kim was very efficient, proactive and also nurturing. These traits are something that you really cannot count on nowadays.
It would be very smart to utilize Kim in any way possible that could help replicate this customer experience for the future as she represents your brand immensely well. I cannot overstate that any clearer.
I write this review in hopes that Kim receives a very direct attention from those who can reward her and with the acknowledgment that you are incredibly lucky to have her represent your brand.
I can only hope to receive the type of customer service experience on my next utilization of services.
Very well done Kim!”
“I have rented a truck here and the manager went out of his way to get me a truck.it was on a Friday during the summer.the workers here are kind also and if you need storage they have indoor units.some are small if that's what you need.i noticed they have boxes and tape and bubble rap,mattress covers and all your moving supplies.u-haul is a trusted name so in my opinion you can't go wrong with this place”
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“It was a great experience from the online deal to contract. Unbelievable customer service over the phone, follow up and in person. truly amazing so rare to find these days.”