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September 2023 by Estelle Mel
I financed a car here. In 3 day's the car broke down. They didn't want to tow the car back from to Taunton for repairs. I had to pay $200 to get a uhaul and transporter to return the car back then for repairs. They only changed one fuel injector because of a miss fire, not all 4. They don't do a full tuneup on there cars and there was no oil in the car. Do not finance a vehicle there if it's more then 125,000 miles. That way you have the lemon law. They tell you stories to avoid real questions about the vehicle. Be careful when you buy from them because you will be returning the car back. Lady's make sure to bring an experience mechanic with you when going there.
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May 2023 by Robert Morrell
Don’t buy a car at 138 auto center . I’ve owned my Nissan Altima for two. Months and all kinds of issues have come up so far . They order a 7 year old battery I had to replace and tires had too much wear on them already . My exhaust system also has a hole in it to be repaired . The warranty they offer is forced and good luck getting the warranty from the company . I won’t buy a car from this place ever again so beware of buyer with 138 auto center . If you want a reliable car without issues don’t buy here. The owner is shady and will only repair what they have to sell the vehicles, more then likely you will have repairs soon after
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May 2023 by Kayleigh Mills
Mark and Sarah Rose are absolutely amazing!!! I highly recommend going their for a car, they will take their time and make sure you leave Happy and with a reliable safe car!!! 5 stars all the way!!!!
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January 2023 by Caitlin Elisabeth
WARNING TO ALL NEW CUSTOMERS! Don’t write a review as soon as you sign the papers! They pressured us to and we regret writing nice ones because after we left with the car, things went down hill. They are so shady and gave us our Jeep with 4 bald tires and their mechanic they use gave us a valid sticker which is illegal. Sarah messed up our paperwork and my insurance went straight into cancellation. Sarah dragged her feet on fixing the issue then got mad at us for getting upset. Then we had an issue within the dealership warranty. I had my mechanic check it out first which was bad engine coils. 138 told us they’d have to fix it and they produced a sketchy invoice and they wouldn’t tell me who fixed our Jeep. We stuck up for ourselves and when they got caught in lies Sarah tried to bail and stop fixing the issue she caused! The messages we have are embarrassing on their part and it’s pathetic how they speak with customers once deal is done. Complete 180!! Mark the owner completely stopped talking to us and wouldn’t even look at us when we came in. Mark and Sarah are both pieces of trash and aren’t good people. We just had to pay $1,200 to fix the engine coils (the original issue) and we haven’t even had the car for a year. GO ELSEWHERE PLEASE! We don’t want anyone else to have to deal with these 2 scumbags. They try to justify their actions. Sarah, don’t make me put you on blast, I still have all the messages. It’s in your best interest not to even respond to this. What place responds to bad reviews with explanations instead of apologizing?!
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July 2022 by Stacey Cote
My son brought his car there to Matt to fix it, as it broke down in Sturbridge and had to be towed, it was over heating. Matt called my son and told him it needed all kinds of things and it would cost $6,000 he should trade it in. Now I call wanting to know what the problem is that is costing $6,000 more than what the car is worth and the poor kid is paying a car loan, and Matt tells me oh it needs a catalytic converter going to cost $6,700, says he needs to trade it in. Well I had my son get the car out of there and bring it to a co worker mechanic to find out just a thermostat cost him $100 people please be aware of the scams going on with catalytic converter stealing and that is what that dealership is doing. I am reporting them to the DMV and the state consumer protection agency. Big trouble going on. Thanks Matt
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July 2022 by Christian Zeidan
Best place for cars. Amazing owner and crew. Very honest and generous hard working men!
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April 2022 by marina tavares
Thank you Matt for always being attentive and honest. I am so glad we purchased the car there and love dealing with you. You never disappoint- Marina Morgado- Chloe's mom!!!
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January 2022 by Steve Jay (Ghost_In_Machine)
Great place, got 5 cars from them , only reason I give 4 stars instead of 5 is how long is takes for them to do something or leave 4 voicemails and no call back , other then that , great people and place! Still happy with everything !
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October 2021 by Hiram Carmona
Great group of people to do business with. Matt and Musa are very professional and they know what they're talking about. I will keep going back for service on my car.
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August 2021 by Rachael Duff
Best place to get a car. Matt is so professional and helped me out. I will reccomend this place for anyone who wants a car and deal with people who will treat you great. Thanks again Matt
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June 2021 by Maureen Croteau
I went to Rt 138 and bought a Chevy Malibu. I first met Max who was very nice and NOT INTRUSIVE at all. He introduce me to Joe (in finance ) who was also very helpful and patient with me. He was even brave enough to come with me for a test drive. Lol. I am very happy with my purchase, and would highly recommend them.
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June 2021 by Jared Hebert
Absolutely amazing people to work with mark and Joe and max are great guys thank you for everything
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April 2021 by Brian Rezendes
Matt does great work !!
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February 2021 by Cliff Alpert
No BS. These guys are the real deal. Matt gave us a great deal on a super low mileage nissan. The car was prepped and ready the next day. If you are reading this and need a car call Matt and you will be in good hands!
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December 2020 by Laurie Craw
Awesome place. Always willing to help even with minor problems. Honest people.
