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June 2022 by Nataliia St. Germain
Awesome place, I've been taking my cat there for the last couple years and they always did a great job grooming her. I'm extremely happy with this place ☺️
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May 2022 by Joy Rose
Great job, my son's cat looks awesome?by the old owners, the new owner not so good,they didn't even brush the cat after the bath, I think I will go to petco
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December 2021 by A C
The new owners of are horrible.November 2021Len no longer owns the shop. I brought my dog there and the man that cut her nails couldn't handle and she fell off the table, she was able to get her muzzle off and started with the most sensitive claw. Her duclaw are very sensitive. I will never ever ever bring her there again
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September 2021 by Adriana Medeiros
Previously the owner had always done a good job and now with new ownership they were very confused about how and what to do with her coat I did NOT want her shaved I just wanted her trimmed up and a small portion off the top … well this is what I got .. very disappointing and won’t return
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September 2021 by Helena Gomes
Since the change of ownership they have gone downhill. Charged 50 for matting when my dog had none, and the cut was horrible.
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August 2021 by Jeanie S.
The original Len no longer owns this business. We were not told that when we made our appointment. They were not ready for our animal when we arrived. They did not listen to our instructions and shaved half of our boys tail. Last but not least they doubled the price!!
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August 2021 by C S.
Absolutely the BEST!!!! We have a Maine coon mix & her fur had gotten extremely matted. First time we took her to the vet, but they charged all kinds of things (lab work, tests, ECT). Took her to see Len, and she did amazing! She's so much happier now & even gained some weight now that she feels better. Will most definitely have her grinned here again when needed.
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August 2021 by Alyce Cassell
Very kind people work here. Reasonably prices. Thankful for their patience.
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August 2021 by Blake Capman
After new management has taken over they have gone down. Poor quality, they didn't shave her ears or legs. I waited 2 hours for them to call me. I finally walked in and they said she was ready. Very unprofessional and not reliable. New management has really caused this place to go down hill.
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July 2021 by carol quinn
Was hoping lens brother would be as good as him but was I mistaken, both dogs are usually done back to back appointments and only one was done since it was well after closing when first was done. Not sure how you screw up on a puggle but they did. Need to find a new place to take them. Still need another groomed. Not happening there that's for sure
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July 2021 by Personnel People
I have used Lenny for years but Lenny is no longer there. He retired. These new owners are just using his name. They destroyed my dog after I completely explained to them how to cut my English Springer Spaniel. It took them 4.5 hours to destroy her coat after I was so specific not to trim her feathers at all. It will take about a year for her coat to grow back. I went and got my money back (my husband had picked her up and didn't say anything). Getting the money back is nothing I want my dogs fur back but that's going to take months. These people have absolutely no idea what they are doing. I wouldn't take my dog nor my cats there anymore and wouldn't recommend them to anyone. Stay away.
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June 2021 by Linda Moore
I've taken my dog to Len's for years and was always happy. After Len retired I brought my dog in for the usual grooming. The cut was much longer than usual and he was there over 3 hours. I decided to give them another chance today. After 3 hours I went in without getting a call saying he was ready. They didn't even know which dog was mine. I went to sniff his head because I always request nothing scented on him. Not only did he smell perfumed I noticed they had injured his eat. They put something on to stop the bleeding and there was still dried blood on his ear. They never even mentioned the injury.
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June 2021 by Christine Kennedy
I used to drive 45 minutes to an hour to this groomer because Len did a great job, the price was reasonable, and most of all my dog was out within 30 minutes. No sitting in a cage all day. The new owner of this place is an absolute disgrace. Horrible customer service. Promised my dog would be done within 2 hours and when I went to pick her up... he hadn’t even touched her except for a bath. Charged me $25 bucks when a full groom with Len was $35. It was a full waste of a day and so so frustrating. While I was killing time at Supercuts... my hairdresser just so happened to say oh my dog was just there last week and came home with cuts all over. No thankssssss.
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May 2021 by Christine B.
I am so upset after leaving that place today. The only reason I drive 45 minutes to go to lens is because they have my dog in and out in under an hour. I liked not having to think about my dog in a cage all day. I dropped Lexi off at 9:30 AM. The owner said she would be ready in two hours. I explained to him that I live far away and I couldn't drive home and he said sorry it will still be two hours. So I ran some errands I waited around and then went back at 11:30. He hadn't even started cutting her yet at all. A call would've been nice to let me know he was running behind. I took my dog... he still had the nerve to charge $25 for giving her a bath. I paid it because I didn't want to cause a scene. He was arrogant and completely wasted my morning. Thanks for nothing. Poor Len... his name shouldn't be attached to this business anymore.
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March 2021 by Cherie S.
I've brought my Golden's here for years. I always liked this groomer. Brought my 10 month old Golden in to be groomed Last week. He was there for 2 hours and all he got was a bath and blow dry. Not a single hair was trimmed. The pads of his feet weren't even trimmed. Paid $50 for him to get a bath! I could have done that myself. Won't be returning.
