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October 2024 by Leandro Almeida
Best costumer service around
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October 2024 by Akiko Monteiro
I just went this location. The lady name Alyssa is a super star. She is calm and professional. She solved my problem that I couldn't solve in boost mobile that all Brazilian customers waiting and agent. Alissa truly helped my phone problems that went through for 3 years. Now I don't have to worry about! She is the best!! Thank you Alyssa!!!
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September 2024 by Chris Smith
The gentleman there was very helpful I will b recommending my friends to go 5star
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August 2024 by aiden mckee-gaffin
Genuinely the worst phone purchase experience. Should’ve gone back to New Bedford. I really just felt like a nuisance to whoever this guy is that’s “worked there for 3 years”. Zero customer service. More like buy it and get out. As a fellow salesperson I was honestly baffled.
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April 2024 by JeeperJason82
I swung by the place in Taunton and the door says 5 and online says 5 but was told they close at 4. Maybe you should post an update for customers.
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February 2024 by Laura Taylor
Walked in at 130pm today 2/3. There was a customer dealing with phone support on speaker off to the side, and another couple being serviced. I was waiting patiently for the person to assist as clearly he's only one person. However he wanted to try and multitask rudely and was speaking over the two customers in front of me that he was still helping, asking what I want from 10 feet away. What I wanted was customer service, an explanation of what my options are, and to purchase a new phone/start a new line. Chad Sousa needs some lessons in how to kindly and calmly service one customer at a time. I didnt appreciate the attitude or lack of ability to just simply say I will be right with you. He lost a phone purchase and a new line because I turned around and walked out and drove to the boost mobile in Pawtucket instead.
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September 2023 by Mike thibodeau
On September 5th I rushed to the store to make my payment even tho they closed at 7 and it was 6:43 tgey wouksnt tke my payment worst store ever i wasnt askibg for something special I just wanted to be treated fair now I think I'll try another carrier I askedtge woman he name she was very rude and said no Chad said in Chad im not working but sorry can't help u
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March 2023 by Toma's
June first is cycling me through any plan that BOOST wants to put me on for three months at a time? BOOST appears to be scummy liarse and converters.Líes & Scum describe(s) Corporate Customer Service!!!☎️Boost Online: Stated the desired plan change with two different agents that left me hanging . Now I have no data and no idea if the plan will be changed. The Boost Bot easily processed things earlier this week.I told the agent the plan I wanted and he spent fifteen minutes diddling my account. I went for Data and have none and no idea where Boost appropriated these polite unprepossessing agents.It is Saturday without data; I can stay home and diddle my Boost phone on this Saturday night.-How hard is It to add Data or change a plan??? Boost Bot if possible as these two agents were fresh, Green and appear to be clueless as the account has a lot of money but no data delivered 7Jan2023 p.m. In the dark now. ?️??2023 possibly go wrongTNX14Jan23 Lying on phone that Boos Store will use Reboost card to set up new plan and pay for 5GB extra to add to one year plan. Store stated ReBoost is to keep account running and not to open accounts or purchase anything else.Promises for over a week and no GB data for life?Papeles: AG: CT, MASS, USBBB: CT, MassFTC: DC. (21Enero2023)-Alyssa is a good franchisee; helped.-Chad stated he is very busy, Sitting down. Chad is Chad polite but he may defer about BOOST CORPORATE Cust Serv Shite.BoostOnline Corporate = estiló cretino.
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March 2023 by The Deal
I dealt with Chad twice in one day, who gets very angry fast when asked for assistance.Told me “No Refunds” before l even mentioned a refund, due to paying my bill & then my phone got shut off 3 days later. I knew something was not right, I never received the text receipt. Kept getting “ Payment due “ texts after payment. Called here spoke with Chad , who told me “Your all set “then next day no phone service. First time l went in to ask about it, he gave me a “nothing we did wrong “ You gotta contact boost directly! I finally got ahold of someone at boast ( With absolutely no help from this location) they told me it was an error. TOO LATE, l switched my service by then. I have seen Chad raise his voice at customers and heard him do the same on the phone with customers. If this location and the service itself wants to stay in business, they need to get someone who knows how to treat & talk to their customers. I will never use this service again and l will share this terrible and disrespectful experience l had here with others.
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February 2023 by wfp
All you need
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September 2022 by True Alpha
Place is a 5 star but boost is negative 5. Been a customer for 15years been having a problem with my phone for 2 months because they are forcing us to use 5g son5g sim for a 4g phone . I said I would like a upgrade do to the fact my phones is messed up they hove me the same run around 6xs the 7th time she basically told me to to somewhere else and offered my account info to do so. Dont just give me a 50 dollar phone. Bit new customers can get a free phone I pay over 700 a year for 15years even more sense it was a walkie talkie. Do the math 50 dollars or 700 dollars x2 because my son has boost well did we are switching definitely dont care about their loyal customers
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April 2022 by AdminMedia
I will never go here again. Sense when does a person with cash just asking for a cheap android phone. Got treated like I didn’t matter not to mention I pullin an the sales man is out chilling in his truck with friends, very rude an unprofessional… lost a $200 sale to Walmart of all places :-/ boost is going downhill with people like this running the show
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October 2021 by Robyn Banks
This store is absolutely wonderful & the young woman who works there is one of a kind. A gem. She was so polite & knowledgeable about the phones that were available. My husband & myself were pleasantly surprised. She went above & beyond. We will certainly be referring our friends & family to this store in the future.
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October 2021 by Joann banden
The female manager is the worst person to be working with the public. She was very unprofessional. I will be shutting off service from boost because of her.
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October 2021 by Adri McDougall
Awful service. Go to Nuno at the 56 main st location.
