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October 2024 by Shannon Dorrance
Brought my Boston Terrier, Gunner in today for his annual and saw Dr. Tiede. Can not say enough great things about him! While being informative he is super personable. Front desk staff as well as vet techs were very friendly. Highly recommend!
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October 2024 by Nicole n
Really exceptional staff!! I am so happy I chose this vet for my new puppy. They have been great. Very reasonable prices too!!
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September 2024 by Clarissa Marie
Had my 15 year old shih Tzu euthanized here. The vet was very sweet and compassionate. Staff were friendly and helpful as well. My heart is broken but I'm glad he was in good hands here when my dog's suffering needed to come to an end.
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July 2024 by Barry Solomon
We had to have our very sick 16-year-old cat euthanized. They were very kind and understanding. Their prices were affordable, too.
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June 2024 by kenya tea
Not for me. It was an unorganized mess from the time I walked in.
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May 2024 by Al Fitzgerald
Horrible place horrible people they don't care about your animal all you are is a number to these money hungry no good people.
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October 2023 by Karen Deleon
I had my cat groomed. I was very pleased with how he looked. He seemed calm and at ease afterwards.
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October 2023 by Edyneth Martinez
Great customer service. Love how they interact with our fur babies and Dr. It's really nice.The clinic is always clean. Your appt is pretty much on time.
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August 2023 by Nadia MamaBear
I wish I could give them negative stars. Today I had an incredibly frustrating experience at Swansea Veterinary Center, and I feel compelled to share my story to warn others. As a pet owner with three cats, I had been taking all of them to this clinic, hoping for reliable and compassionate care. Sadly, my encounters with this establishment have consistently left much to be desired.One of the recurring issues I faced was the unprofessionalism displayed by the front desk staff. They often seemed rude and dismissive, showing little regard for the concerns of pet owners. It was disheartening to witness such a lack of basic customer service skills, considering the sensitive and emotional nature of veterinary visits.However, my most recent visit surpassed all previous disappointments, reaching an all-time low. I had scheduled an appointment for a pregnancy test for one of my cats. When I made the appointment, the staff failed to inquire about the last time my cat was in heat. Consequently, when I arrived for the scheduled procedure, they realized it had been less than a month since her last heat cycle, rendering the test inconclusive. I wasted a significant amount of time and money on a fruitless visit, all due to their lack of attention to detail and failure to gather relevant information during the appointment confirmation process. It was a clear display of their incompetence and lack of knowledge.To add insult to injury, the wait time at Swansea Veterinary Center was excruciatingly long. My appointment was scheduled for 10:30, and I arrived promptly at 10:20. However, by 11:05, my name had not been called, while others with later appointments had already been seen and checked out. When I approached the front desk to inquire about the delay, the response I received was shockingly unhelpful and unsympathetic. The staff member casually suggested that I reschedule, completely disregarding my frustration and the fact that I had already waited for nearly an hour. It was a clear indication of their lack of concern for their clients' time and well-being.To my utter disbelief, the person I spoke to at the front desk turned out to be the manager of the clinic. This revelation only deepened my disappointment in the establishment. It raised questions about the professionalism and competence of the clinic's management and ownership. How could anyone with such a careless and unhelpful attitude be entrusted with a position of authority?After enduring an hour-long wait, I decided to cancel all three of my cats' appointments and promptly switched to City Kitty in Providence. As a business owner myself, I value professionalism and exceptional service. Swansea Veterinary Center fell far short of these standards, and I cannot, in good conscience, recommend them to any pet owner who truly cares about the well-being of their beloved companions.With Swansea Veterinary Center was nothing short of a nightmare. The consistently rude front desk staff, the lack of attention to detail, the excessively long wait time, and the unhelpful response from the manager all contributed to an overall sense of frustration and disappointment. Save yourself the stress and anguish by steering clear of this vet clinic and seeking care for your pets elsewhere.
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August 2023 by Paulette Gomes
Everyone there are super nice. The doctor listened to my concerns and treated my cat accordingly. Would definitely recommend them!
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August 2023 by Lora L.
I wish I could give them negative start. Today I had an incredibly frustrating experience at Swansea Veterinary Center, and I feel compelled to share my story to warn others. As a pet owner with three cats, I had been taking all of them to this clinic, hoping for reliable and compassionate care. Sadly, my encounters with this establishment have consistently left much to be desired. One of the recurring issues I faced was the unprofessionalism displayed by the front desk staff. They often seemed rude and dismissive, showing little regard for the concerns of pet owners. It was disheartening to witness such a lack of basic customer service skills, considering the sensitive and emotional nature of veterinary visits. However, my most recent visit surpassed all previous disappointments, reaching an all-time low. I had scheduled an appointment for a pregnancy test for one of my cats. When I made the appointment, the staff failed to inquire about the last time my cat was in heat. Consequently, when I arrived for the scheduled procedure, they realized it had been less than a month since her last heat cycle, rendering the test inconclusive. I wasted a significant amount of time and money on a fruitless visit, all due to their lack of attention to detail and failure to gather relevant information during the appointment confirmation process. It was a clear display of their incompetence and lack of knowledge. To add insult to injury, the wait time at Swansea Veterinary Center was excruciatingly long. My appointment was scheduled for 10:30, and I arrived promptly at 10:20. However, by 11:05, my name had not been called, while others with later appointments had already been seen and checked out. When I approached the front desk to inquire about the delay, the response I received was shockingly unhelpful and unsympathetic. The staff member casually suggested that I reschedule, completely disregarding my frustration and the fact that I had already waited for nearly an hour. It was a clear indication of their lack of concern for their clients' time and well-being. To my utter disbelief, the person I spoke to at the front desk turned out to be the manager of the clinic. This revelation only deepened my disappointment in the establishment. It raised questions about the professionalism and competence of the clinic's management and ownership. How could anyone with such a careless and unhelpful attitude be entrusted with a position of authority? After enduring an hour-long wait, I decided to cancel all three of my cats' appointments and promptly switched to City Kitty in Providence. As a business owner myself, I value professionalism and exceptional service. Swansea Veterinary Center fell far short of these standards, and I cannot, in good conscience, recommend them to any pet owner who truly cares about the well-being of their beloved companions. With Swansea Veterinary Center was nothing short of a nightmare. The consistently rude front desk staff, the lack of attention to detail, the excessively long wait time, and the unhelpful response from the manager all contributed to an overall sense of frustration and disappointment. Save yourself the stress and anguish by steering clear of this vet clinic and seeking care for your pets elsewhere.
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July 2023 by Tracey Mayer
Well I had to bring my girl back in. It was time to let her go.....Swansea veterinary center has to be the nicest, most comfortable, most friendly place to take your fur baby when it's time to cross the Rainbow Bridge.They are so reasonably priced and told you everything up front. This place comes highly recommended.Thank you for taking such wonderful care of Cocoa
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June 2023 by Justin Veredas
This place is garbage. All they do is tell you what you already know and charge you hundreds forNothing. Ive had a few animals here and time after time swansea vet center has disappointed, if you love your animals do them a favor and go else where i wish i had sooner.
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June 2023 by john zeitler
Brought my daughters second dog there yesterday. Excellent care, very welcoming makes the visit pleasant for both of us
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May 2023 by Chuck Simmons
I had to go there because my cat wasn't eating and wasn't herself, I already worked something out prior with the shelter that I got her from, and the Vets secretary told me they were to busy to call the shelter and verify, so long story short I called and handed her the phone she talked to the shelter and said well I guess your allset there taking care of the bill but she still had to say you know she's 9mth's now and your supposed to pay. What she didn't know was my poor cat had been in and out of a vets office since the week I got her and the shelter was helping me out because of everything she's been through.
