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November 2024 by Michael
Chris and Jim were excellent. top notch experience here. You really do get what you pay for! Trust is easily established here as well.
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November 2024 by Jeremy Gauthier
I have purchased multiple vehicles in the last several years from Bristol Toyota, mostly good experiences. However, my most recent experience, over the last couple of weeks while helping a friend, was extremely disappointing. The lack of internal communication between sales and finance was evident and reflected an overall lack of customer interest. Again, not the experience I had in the past.
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November 2024 by John Ackerman
All good.
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November 2024 by Linda Rose
Best place to go to get service on my car
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November 2024 by Ann Beauregard-Young
The staff are great! The Toyota mandated website, not so good. Skip the website, call Bristol Toyota directly.
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November 2024 by briana chang
I hate leaving bad reviews, but I’m quite disappointed and disheartened. My parents & I recently purchased two new 2024 vehicles here. While we love our vehicles, we endured miscommunication after miscommunication during the process from the sales representatives and financing department. Communication that was unclear and often lacked reasoning as to why the found MULTIPLE discrepancies from word of mouth to paperwork. This was my first big purchase as a young adult and I cannot say it was a smooth process. The day I dropped off my old car, I drove my new car home. Due to transferring of my plates, I was told to come back in to gather both my registration and inspection sticker. Since I work long days, my mom volunteered to do the process for me. She gracious drove forty minutes there to wait almost two hours for an inspection sticker. The task was only completed once she spoke to multiple people. When she confronted our sales representative about the issue, he told her that there were other options available. Options that were never stated once to me, nor her, in person or via text. Making it look like the blame for this miscommunication was on us rather than them skipping the part of informing us of all the options. Topping it all off, he seemed to have zero remorse for the incident, never taking any responsibility in the matter. I hope that their customer service improves.
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November 2024 by Ann-Marie Cardosi
Courteous and professional from the moment I walked in the door. No pressure in any part of the process. Knowledgeable, patient with questions and thorough in explaining packages and how everything works. Looking forward to a great relationship with Bristol Toyota. Thank you, Shawn, for making the process smooth!
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November 2024 by Brad Cowen
Absolutely amazing experience working with this family owned business….Juan (salesman) was a please to with along with Dan?….no hassles, no pressure…recommend Bristol Toyota to anyone….
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November 2024 by Sherrie Caron
Paul & Jess were very friendly, helpful and through. We were able to pick up and drive our car of the lot the next day. Great experience.
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November 2024 by Al Prevost
Didn't go here
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November 2024 by Edward Brewer
Excellent staff, courteous and professional. Could not have had a better experience.
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November 2024 by Clarence King
The experience of purchasing a new 2024 Toyota RAV4 Prime was an excellent experience.
Mike listened to what I wanted to purchase and explained what was available and just provided a knowledgeable experience. Mike is very talented and has great people skills. I and my family felt very confident and comfortable.
I had done a lot of research and comparisons and I feel I made the correct choice.
Thanks for a positive experience.
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November 2024 by JP Masella
This was such a great car buying experience. I dealt with Michael Domingos, who was very attentive (people skills, straight forwards, and detailed oriented). I was shown car that met my needs. I never felt like I was being upsold. The inventory was very diverse and allowed for a lot of options. I financed. Manny helped me with that...the best part was I was able to choose a local bank! It was truly a great experience.
The follow-up e-mail was great too. Great customer service.
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October 2024 by Peter Maxmean
Great service and knowledge of my new car I love the new car
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October 2024 by joseph calabro
My experience was great. Shawn G of the sales team was great to work with as well as everyone else. Love my new car.
