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August 2022 by Kathleen Botelho
Friendly employees I've been with this Bank since I was 18 years old. I would never go to any other bank with this one it's like home.
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January 2022 by joseph Rapoza
I have been banking here for over 20 years. I am always greeted with a smile. They have never been rude to me or anyone in my family. They call us by first name. We always have pleasant conversations. All of my questions are always handled in the most professional matter. Jarred the Assistant Manger always greets us with a smile and some small talk. If you have a problem with Bank 5 Maybe the problem IS YOU.
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November 2021 by Rose S.
Im not happy with bank 5 in Bristol or fallriver .on nov 3rd i went to the Bristol branch reported my debit card stolen .they ordered me a card in the mail .its nov 18 still no card .i call fallriver the lady said that the Bristol manager should have issued me an emergency card .i called Bristol last week she gave me the run around and said is get it wed which was yesterday still no card i cant even get access to my money i work late every day and the bank closes early .i tried calling fallriver today the lady said i was harrasing her wth i want my money. I havent had acess to my money since nov 3rd i told her check my account .they dont care about customer.i called Bristol the manager was too busy in a meeting i guess we as customers aren important.i. used to bank in swansea nice people .ive had babl 5 for 4 years ive been a good customer.but i guess we mean s*** you banl 5
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September 2021 by Dawn Mancusi
Great employee's and great customer service
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October 2020 by Timothy Marcel
Not very friendly. Very slow
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May 2019 by Breanna Pereira
Every time I go in , no smiles no hello goodmorning, very rude . I hate walking into this bank 5. If I didn't work in Swansea I would never return .
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November 2018 by Mike St. Pierre
Nasty Bank. Employees are arrogant and the bank manager is a witch. Don't support these kind of people!
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August 2018 by Cherie Baasch
The only bank to charge a fee with DTA card,deffinutely won't be going back
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July 2015 by Jesse B.
Greatest bank I have ever been too. They are always smiling and a joy to be around. They also go above and beyond to help there customers. I live on fall river but drive to this bank in Swansea cause its worth it. Thank you all for being so amazing!!