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March 2024 by Nelson Macario
Good customer service
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March 2024 by C-5 Terminator
Everyone there is willing to help you with your shipping and delivery needs.
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February 2024 by Puffpuff Puff
Joe is such an asset to ups store in swampscott, understanding the importance of customer service he was able to provide me with guidance on printing a document and went above and beyond. Kudos to him thank you John !!!
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February 2024 by Micah Algie
Package store wont ship my package.
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February 2024 by Daniel Frongillo
This store is incredible. The people who work there are all friendly and very knowledgeable about the services they provide and the pricing of those services. It is a clean very well run store who's employees are efficient and very good at getting through large groups of people with no issues. Would suggest this place to anyone to have their mailing needs met!!!
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December 2023 by Douglas Flores
I received the absolute worst service from one of the employees at this store in Swampscott. She was rude and insulting and didn’t seem to care about anything but being mean and arrogant. She tried to charge over $100 for next day service saying the only other option would have my package arrive 4 days later. When she insulted me for the last time, I left and took my package to Staples who also ships UPS. They shipped the box overnight for $14! I will never use this store again. Staples is a block away on Paradise Road- steer far away from this place
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December 2023 by Johana Vasquez
This is my first time writing something on websites!. I will never go there again the employees are rude they told me that they don’t care if i lose the package and if Amazon charge me extra those employee need to be trained properly
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November 2023 by Cindy Rodriguez
Staff is ok. Not the friendliest. When explaining Anything to you, they make you feel like you're interruption them. One manager I met, he was cool
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October 2023 by Michael Lynch
Easy transaction once you are in. One design fault most people are coming in with parcels (mine was 40lb) and you have to pull the door open. Either have an automatic door or have it so you can push it in.
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October 2023 by Kamila Regalado
The representatives at the counter could a better way of speaking to customers. I hope you trained your employees better. Terrible experience
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October 2023 by Eugena Anderson
I love going to ups in Swampscott ma. Customer service is extremely excellent.
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September 2023 by Juliane R.
Worst ups store ever. Very rude people will never go there again they are rude and also very ignorant. Will never use the ups ever again. No customer service.
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August 2023 by Jade Santos
Casey was an amazing help! She was so quick, efficient, and helpful with my package. Honestly, the BEST experience I’ve ever had at a UPS store! ❤️❤️ GIVE HER A RAISE!!!!
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June 2023 by Dream Keem
I must say I was very impressed with Zack and joe at the ups store the type of professionalism they displayed today was awesome! I had previously had bad experiences at the ups store! But this absolutely changed my mindset towards the company. Thank you for today!
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May 2023 by Andrew L
Super easy! I went in with nothing but what I needed to ship and an address and they were able to get it shipped in about 2 minutes.Quick service and friendly staff.
