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February 2024 by Daniel Meyer
Went in with a flat tire, great and fast service.
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November 2023 by Mike Ariely
Terrible place. Would give ZERO stars if I could.
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March 2023 by Tracye P
I brought my Audi A8l to Small Wheels trusting that they would have my vehicle riding like a charm. Sadly disappointed that they broke some things on my car and never fixed it and when I picked it up I turned around and brought it back that same day. They stated that they put a new computer in my vehicle and the car is running the same after paying almost **** dollars. I will be seeing Small Wheels in Court to get my money for the damages they caused and for not fixing my vehicle at all.
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December 2021 by P G.
Bought my vehicle Because it was overheating never got fixed had to bring it back four times finally after giving him $5.000 in cash I gave up and just went to the dealership
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October 2021 by cboria148
Great spot for small vintage cars. James is top notch and has connections throughout the north shore for your carExcellent folks
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April 2021 by brian grace
This place is a total rip off. the guy named david was so horrible and rude, i will never step foot in this place again. they’re thieves, stay away!
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August 2020 by Ryan Mills
I brought my car in numerous times on a referral from the previous car owner. The first time i got it back, the car sounded funny, the next day, when i stopped at the gas station, the attendant checked the oil and said their was none, every time since that first time i checked the oil levels after picking up my car. I wasted almost $8,000 on repairs that never held up. There was always another problem... I recently went to Adams Auto in Salem, because i was quoted $1600 for new control arms on my car at small wheels, Adams took care of it for under $800.. Also they mentioned that someone cut my the brake pad indicators and taped them to the inner wheel, something he'd never seen before, essentially i'd never know my brake pads had worn until my brakes were completely destroyed. This SMALL WHEELS is shady, and I will never use them again,
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June 2020 by Jessica Guertin
This car shop caused $1k damage to my new car when they pulled it out of their shop. When presented with a quote to cover the costs of the damages, as estimated by a shop and subsequently confirmed by the insurance adjuster, they refused to cover the costs to repair the damages they caused to my car. The hostility and unprofessionalism displayed by this shop was shocking - especially given their location and target market. I would never ever recommend this shop to anyone with a high end or luxury vehicle. In the unfortunate and very unlikely event that a mechanic damages a vehicle it is expected that they would behave in a good faith and responsible manner to immediately make good, however, that is not the case with this shop. I had been a loyal customer to this shop for some time and never would have imagined they would behave in this manner, especially to a loyal customer. Be warned!
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June 2020 by Bruce Goldberg, M.D.
My car needed it's 60000 mile check up, The dealer wanted over $2000. I went to Small Wheels and James had it all done for less money and did a great job. I'll be back soon.
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February 2020 by Jeannie Vincent
Found this shop on Google and so grateful that I did. Previously I had been bringing my Audi to the dealership for service with (as you can imagine) not the greatest experience. Overpriced, oversold, and no appreciation for the business. Bad vibes all around, especially for a female. I brought my car in around lunchtime today for new brake pads and it was ready to pick up by the end of the day. Thanks David, I’ll be back.
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January 2020 by jeannie v.
Found this shop on Google and so grateful that I did. Previously I had been bringing my Audi to the dealership for service with (as you can imagine) not the greatest experience. Overpriced, oversold, and no appreciation for the business. Bad vibes all around, especially for a female. I brought my car into Small Wheels around lunchtime today for new brake pads and it was ready to pick up before the end of the day. Thanks David, I'll be back.
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April 2019 by Tyler Dawson
Great experience. James and his crew are very helpful and quick to start solving problems. They can find and fix problems that the dealership and other mechanics give up on. I am very happy with the quality of service I've received. This is the "go to shop" for the best work in New England
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October 2018 by Connie Goudreau
James is the best!
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May 2018 by Rita B.
Excellent service, reasonable charge. I'm very impressed with the care taken to make sure repairs are done right the first time. I highly recommend Small Wheels Foreign Auto.
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June 2015 by June C.
I was shocked to read any negative reviews abt Small Wheels. It has been a while, now, but from the 1980s until 2013, whenever I owned a car of the make that they work on, I came to Small Wheels. Foreign Cars of certain makes are their specialty. I had two VWs over those years and fully trusted ALL maintenance to Small Wheels. James was always totally honest, did great work, and often went the extra mile to limit my expenses by offering options such as used parts. I would go there now too, except that my current car is not a foreign made of the type they work on. I even tried to buy a VW, so that I could have the peace of mind that I had when going to Small Wheels. I trust James totally with all car care.
