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“Estes was the delivery company for a shipment I was expecting. I got a text message with a delivery day and a time frame for the shipment. Signature required. Then I got a phone call and a voice mail with a slightly different time...well, OK. Anyhow the shipment was late close close to 2 hours, on a Friday afternoon after we pushed our plans off schedule. The driver was nice though, and had lots of stops...”
“Patty really makes this place. You will see her because she is always there. I used to think she owned the place - she doesn't but maybe she should! She knows everything about everything shipping. They will not just ship stuff, they'll pack it in a box for you too.”
“I highly recommend going to this Post Office rather than the Post Office on Millville Road. Thank god for Marcus, friendly, professional and exonerates excellent customer service.”
“Very polite and professional service. I forgot the gentleman's name. A fellow New Yorker like myself?? Thought I had to purchase a new box to send off my package, but he was honest enough and told me I can send it in the same Amazon box to Florida. He saved me some money. Prompt service at super affordable prices and conveniently located. One love☝?❤️”
“Mike and Linda are absolutely phenomenal workers and people. Very friendly, always willing to explain the process (even if it gets confusing with the different carriers). I never walk out of that post office without grinning, laughing or smiling. You guys are rockstars!”
“The few times I've been in recently (including ~3pm 08/23/23), there has been an extremely helpful and kind woman working. My experiences have been pleasant visiting the post office, which is not always the case!”
“I had a great experience here thanks to an earnest young man. Took excellent care of me even though it looked like he had a cast on his wrist. He helped me order an item online because it wasn’t in the store. To my surprise it came in only a day later! Thank you for being such a gentlemen! I’m very happy with this experience and won’t soon forget it. Also thank you to those behind the scenes that contributed greatly to a positive outcome.”
“100% recommend coming to this location for easy seamless mailing! The service here was absolutely amazing! I had just come from doing some whole foods Amazon returns, but I had one that was intended to go through UPS. When I got there I realized that that was a little bit too big for me to carry by myself. The guys at the shop were able to help me not only get it out of my car and into the store, but were able to do the taping and made this an absolutely seamless return. The location was easy to find and the parking was right next to it. Would recommend to my friends, and I will definitely be using this UPS store to do my mailing and returns moving forward.”
“Henry was great. He helped me create my new business cards and when I realized I messed something up on it (my own fault for not noticing) he had no problem making me new ones. When I went to pick them up the next day, I thought I would have to pay again. He was kind enough to waive the fee. What a huge help. Thanks again, Henry!”
“Bob Resker and his team are phenomenal. They shipped an antique pastel painting (framed and under glass) and Morris chair, both of which arrived in perfect order. The crating must be seen to be believed.Communication along the way was extremely prompt. Pickup and delivery were on time and as promised.Do not search further, Bob is your answer and worth every penny.”
“I was missing a package that I was notified was delivered. I fully expected to be completely blown off when I called the office. I wasn’t at all. The man on the phone was very kind, even though I was asking about something that seemed frivolous. He even took down the tracking number.”
“Chuck, Gina and Natalie make up the best post office team I've ever personally dealt with. They should be the standard of how USPS post office should run. Everything from personality, knowledgeable about products and services, to just bring great people willing to help! Thank you guys for being the best! Other offices should take note.”
“My fiancé and I had an amazing experience with Jenna! We were going to send out passport renewal form and she guided us through the process so much. We appreciated her help! She made the whole transaction so relaxing. Please give her some good praise for this as she is an outstanding employee and you should be proud to have her working there!”
“Made an appointment online after talking with a traveling notary. First off he acted like he didn’t have time for me and then was going to charge me over 100 bucks just do the notary, never mind a few for traveling and mileage. So anyway I called this place and they said 10 bucks. I didn’t think it was true but I showed up and sure enough they charged me 10 dollars. The process took about 5 minutes. It was painless and easy. They were friendly and helpful.”
“For trucks.To get here from 290E ,take Martin Luther king make a left at signal go to the end of the street make rghit then make a left to highland st go 1 mils to the traffic circle take the mt pleasnt ext then 3 miles to airport rd make left go strghit ,5 mile then turn rghit follow long drive way, yhey have over nighit parking ,and u can back to dock 2 or 3 if they open”
“Always have a good experience at this post office. There is always plenty of parking. The staff is friendly too. Every time I'm there, I always get greeted, and they always say bye too. It's always clean too!”
“The people are pleasant and the space is clean and organized. Not a big line either. They must pay these folks a lot because they're always happy and helpful!”
“I have found the people at the Douglas, MA Post Office to be very helpful. If i ever have a problem with mail or a package (which has only been a couple times in the three years I've lived here), they are always right on it to get it resolved. I appreciate that very much!”
“I was having some issues with Amazon Packages and Jeff gave me a call and walked through the tracking process with me and really helped me figure out what had happened with my packages. I really recommend this Post Office.”
“It is the Federal Government. It is often times slow in helping customers in a timely fashion, however, it has been this way for many decades and I doubt it will change any time soon. Prices are not great either. On the plus side, the stamp designs are always interesting and artistic. The staff is nice most of the time as well.”
“Like everyone, I hate lines, but that's part of the problem with the size of the building, not the employees. I've always found this location to have friendly and helpful people. And no, I don't work for them!”
Open 24 hours
175 Memorial Dr, Shrewsbury
Shipping Centers
“I use this store for all of my shipping needs. The staff members are knowledgeable and helpful. At Christmas time, I usually mail off 20-25 packages. They always arrive on time. In addition, I recently had a dilemma. I was going on vacation in Florida and needed my tennis racquet because I was playing in several matches. I did not want to risk packing my racquet for fear it would be damaged and I did not have time to buy a new racquet down there before the tennis match. Shrewsbury UPS wrapped and boxed my favorite tennis racquet and the racquet arrived in Florida the day before I arrived. Yay, UPS. Let's hope I score a winner on the court like you did on shipping.”
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“The guys in the store are very friendly and have a lot of patience when asking for something like I went here to take the passport size photos and they are like taking photos multiple times until I accept the photos that has been captured. Also, we had a friendly conversation which made us like this is not our first visit even though it was our first visit.Really appreciated the service.”