-
February 2024 by Ernie Gaffney
Place was absolutely disgusting, smelled horrible, dried blood on the bedspread, mold in bathroom... didn't dare take shower/bath, dead bugs on windowsill, had to spray lysol and buy new sheets set before even laying on bed. Should have slept in car. Would like refund.
-
January 2024 by Kathy Fleck
This place was unbelievable we came in from out of town to get our room. Door was locked and we called the number on the door. 3 times before someone answered. No power and no water but we could stay. We had to call thec800 number to get our money back. Do not recommend this place at all.
-
November 2023 by Alexa Cloutier
There was a gorilla in the shower a tree growing out the sink and fish in the toilet and don’t forget the breast milk in the
-
October 2023 by Wal Achmueller
all I can say is do not stay there…very dirty and unsanitary…I didn’t dare to take a shower…I was charged over $100 for a nightmare stay…no breakfast or any other
-
October 2023 by Alexander Vando
This hotel was by the far the worst I have ever stayed at. I am considering further complaint as well as potentially legal action beyond this review. Why? My wife had a reaction to the BLACK MOLD in this hotel.We were in need of a room on Saturday the 23rd of September, 2023. We were desperately looking for anywhere around 130 or below. This was one of the only hotels available within an hour of Worcester MA. Our lodging had fallen through.I frankly would have preferred to sleep in the car. After waiting at the door for 5 minutes, they checked us in. Zero enthusiasm, but that's fine I suppose. However once we got to our room in the back of the motel, I was immediately disgusted. It smelled musty and I saw a cockroach cracking next to the door. We were so tired we didn't go back to the office, and also had someone we needed to go talk to quickly. At the end of the night we were too tired to both giving up on the room.We wish we had.One light didn't work, we found FIVE cockroaches in the room, and the final straw was the black mold in the window, which is harmful to my wife. Medically. We are going to seek financial restitution for our stay, and will seek damages to any and all health effects here on our if she needs to go to the hospital (she has been experiencing breathing issues after our stay, all week).Also, the towels were rough sandpaper and really didn't dry me. She refused to shower in the room, and simply woke up and left. Also, the rugs were dirty to the point of being sticky.Worst. Motel. Stay. Ever.This places must be gutted and renovated or demolished. Shameful.
-
October 2023 by Gretchen Barrett
We booked a room we didn’t get there until 11:45PM. There’s a phone by the hotel to call. No one answered it. We called the phone number no one answered! We called the l customer number they tried to contact them. It was now 1am we go and find another hotel. This hotel sucks! I don’t recommend!
-
September 2023 by Noneya B.
Don't stay here. They have sketchy migrants coming/living in here all the time!! Not Safe !!! What a JOKE!!! Disturbing
-
September 2023 by May Kim
Never ever go again in my life.Very very dirty. No towel so we had to use my handtowel. Expensive hotel fee. It was like a nightmare.
-
August 2023 by Patrick Gattafoni
This hotel should be demolished and shut down immediately! It’s an absolute hell hole! It’s not even worth $20 a night. Disgusting stains on the walls, gross smell, rude staff, complete state of disrepair! Attention Red Roof management!! You should remove this owners franchise, they clearly don’t care one bit about operating a quality business and are tarnishing the Red Roof name. My girlfriend and I left within five minutes of checking in, and I’m sure many other people do the same thing. We felt like we were going to be murdered in this dump. Absolute worst hotel on the planet. If I could give this review a negative one million score I would.Edit-this is my response to the Red Roof representative: you guys keep apologizing for this terrible hotel but obviously you don’t care enough about your customers to actually do something about it. Words mean nothing when no action is taken. This hotel appears to have been a problem for a very long time. Because of this experience I will NEVER book a room in any Red Roof Inn. I would rather sleep in my car than to give a single dime to this terrible hotel chain!!!
-
August 2023 by Danielle Chasse
It was a room in the front as you drive in..I came prepared but I didn't need any bug supplies...no bedbugs,no cockroaches, no hair in the tub or sink..refrigerator & microwave were clean..towels were clean, bedding had some old stains on the bedspread & sheets...there were some minor maintenance issues with a leaky faucet in the bathroom sink & some rain water seeping into the room under the air-conditioning unit during a strong downpour of rain..laundry room had 2 washing machines & dryer..1 washing machine out of order...apparently maintenance visits 3 times per week @ this Inn..Staff were very helpful & polite @ the Reception& you do need to patiently wait a while @ the Reception desk but staff does appear..Be aware that 30 day stays @ this Inn are not allowed- you must leave the premises on day 27..Unfortunately, it doesn't tell you this when booking online thru the main Red Roof Inn website..it left me scrambling for other accomodations. All in all it's a cute place to stay for a few nights. Conveniently located not too far from Worcester..entrance from highway is kind of hidden..there are gas stations on both sides of the highway..
-
August 2023 by don brown
This place is a dump. Please don’t come here. I put my own pillow case and sheet on the bed. I refused to sleep on a bed spread that was slept on and not clean. They should close this place down. I paid $122 for this garbage of a hotel. I will never stay at a Red Roof again, I would rather sleep in my car first, the smell is bad. Need to be condemned
-
July 2023 by Jaime F.
If I could give 0 stars I would!! When we examined the very dirty room they gave us and asked for a new one they said they were booked, when I asked for new sheets so I could sleep on clean sheets instead of urine stained ones we were informed dirty things go to the smoking rooms, we did not want a smoking room to begin with but we were going to try and deal with it until the arrogant douche called me a b****** If he doesn't want to work in customer service he should really quit his job now before he talks to the wrong trucker the way he talked to me. Never ever again will I stay at this Red Roof inn that we stayed at all the time before the new owners took over!!! Spend a few more dollars and go into Worcester or RI
-
July 2023 by David Lawler
We stayed the last two days because we are homeless for the next few weeks. I would rather be homeless... I left to get food and left my wife there to nap... Next thing she knew some maintenance man is standing in the room and she was totally naked.. she started screaming and was terrified the rest of our stay... On night two we found two cockroaches ... Room smelled like an over powering mold. Very dirty.... Rugs are discussing along with everything else. And now they do nothing about it. We asked for a refund and was denied that.
-
July 2023 by Denise C
Easily one of the most disgusting hotels I’ve stayed in and definitely the worst Red Roof. Tried two different rooms. Both dirty and smelly. Walls covered in stains and grime. Floor with stains and dirt. Room smells like mildew or something and even heavy doses of febreze isn’t working. Even the ice bucket was grimy. Shower has stains. Smashed cockroaches on the floor. There are so many better Red Roofs in the area. Front desk kind of rude. Walls and ceiling need a good cleaning and carpet needs shampooing or replacing.
-
June 2023 by R. Michael Lake
Very basic and old. Not for me. Rusty fixtures thread bare
