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November 2023 by Leena
Do not use this company, use any one else
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October 2023 by Celso Enrique
Be careful with this company they are sneaky and they tend to steal from people. We bought a house 7 years ago and when we try yes try to pick a different propane provider because Lorden it's charging the double from other company and when we try to choose a different one they said they Own the tank and No one Else can't provide propane. And today one guy came lie about checking for any leaking and they put a Lock in the Tank. What will you do if they do that to you?
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September 2023 by Jason Colby
If you value customer service do yourself a favor and do not choose Lorden as your propane provider.
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July 2019 by Steve Williams
Terrible customer service with high price per gallon. Steer clear of these guys.
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July 2018 by Gayle Gillis
So we are on automatic delivery and have been since we bought our new home in Uxbridge ma now yesterday my husband sees we are down to 20 percent in our propane tank he called and was promised a delivery today no delivery when we got home tonight I called was on hold 35 min and was assured I would get a call no call yet and it’s 40 min now we now are down to under 15 percent no propane and snow is coming tomorrow BAD customer service very bad no they say they won’t deliver unless we are completely out so now upon waking in the morning our heat will be off snd it’s a snow storm I hope everyone that reads this uses another company besides you
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July 2018 by Kim Ry
No compassion here. 145.00 emergency delivery fee.
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July 2018 by Diane Pierce
Spoke with Kelly @ the Sutton location. She went out of her way on all levels. Very pleasant, knowledgeable, and caring.
