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June 2022 by Tiago Moraes
(Translated by Google) I WORK FOR AN AMERICAN COMPANY AND I get paid every week. UNFORTUNATELY THEY WORK WITH THIS BANK.I WAS HERE TODAY TO CHANGE MY CHECK, I WAS ASKED FOR 3 ID.IF THAT WAS NOT ENOUGH, THEY ASKED ME TO TAKE OFF MY CAP. MAYBE THESE ARE THE RULES AT THIS BANK OR WAS IT PREJUDICED WITH THE FACT THAT I'M AN IMMIGRANT?I JUST WANT TO CHANGE THE CHECK, I WILL NEVER OPEN AN ACCOUNT AT THIS BANK. I SAW IN THE MANAGER'S FACE A BAD WILL OR PREJUDICE. THEY ASKED ME 2 ID I DELIVERED MY PASSPORT PLUS MY AMERICAN VISA. SHE CALLED ANOTHER PERSON AND ASKED FOR 3 ID. SINCE PLACE.(Original)EU TRABALHO PARA UMA COMPANHIA AMERICANA E RECEBO TODA SEMANA. INFELIZMENTE ELES TRABALHAM COM ESSE BANCO.ESTIVE HOJE AQUI PARA TROCAR O MEU CHEQUE, ME PEDIRAM 3 ID.SE NíO BASTAVA ISSO PEDIRAM PARA EU TIRAR O MEU BONÉ. TALVEZ ESSA SEJAM AS REGRAS NESSE BANCO OU FOI PRECONCEITO COM O FATO DE EU SER UM IMIGRANTE?EU QUERIA SÓ TROCAR O CHEQUE, JAMAIS VOU ABRIR UMA CONTA NESSE BANCO. NOTEI NO ROSTO DA GERENTE UMA MA VONTADE OU PRECONCEITO. ME PEDIRAM 2 ID ENTREGUEI O MEU PASSAPORTE MAIS O MEU VISTO AMERICANO. ELA CHAMOU OUTRA PESSOA E PEDIU 3 ID. PECÍMO LUGAR.
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April 2020 by Beth McCarthy
Always friendly and they know my name and ask how my dogs are. They even give me dog treats. If there is any fraud issues I get a text right away. I love having their mobile app to have a great idea of how much money I have in my accounts. For a while I just had a savings account with them and a checking account with a big bank. After running into so many issues with the big bank; I closed my account and went to Middlesex for everything.
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September 2019 by Kate Trainor
Although I have only used this bank for my children's accounts, I have often popped in there to have something notarized. The staff are friendly and helpful and I am always in and out. I've started to think more about leaving my big bank for this bank because of how helpful they always are.
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May 2019 by M Tara Regan
Manager lied to me regarding some account procedures after I froze my account for suspicious activity. I confronted her over the phone and she denied ever saying it to me. What a liar. I'll be soon banking elsewhere.
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January 2019 by Salvatore Distefano
My wife and I have been doing our banking with Middlesex Savings Bank Sudbury for quite a few years . We have found the staff to be very helpful , friendly and knowledgeable. Sal DiStefano. ðŸ‘ðŸ‘
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August 2018 by Skyler Wiernik
Horrible bank. Every time I come in here it takes 10 minutes to do anything. Your better off going down the street to TD.
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July 2018 by Anna C
Worst experience with any bank it seems even the new bank manager doesn't know what she is doing should be a zero rating
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April 2018 by Michelle Reynolds
I love this bank. They know u by name. There friendly, great customer service. The atmosphere is warm and vibrant.
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April 2018 by Anna Cooke
Worst experience with any bank it seems even the new bank manager doesn't know what she is doing should be a zero rating For the second time in two weeks the bank manager Patti Smith shows she or the bank doesn't know what they are doing and has incurred fees for the customer and states they won't reimburse the customer.., the manger of another bank in the area says she is new. She obviously doesn't care or know anything about customer service this bank should have the worse rating possible
