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“We worked with Donald, who listened to us and answered all our questions. He is very respectful and friendly and we ended up purchasing several beds. Overall, a great experience!”
“Wonderful experience at Mattress Firm Acton. I made an error when placing my order, called the store and Matthew went above and beyond to assist. Matthew, I appreciate your kindness and professionalism - and above all patience!”
“This was the most pleasant experience for purchasing dining chairs. Staff directed us to the right area and Jill patiently took the time to help with upholstery selections and design.”
“Highly recommend the Natick store. We had interaction with several associates who were all very friendly and helpful, but Melissa was amazing. Very knowledgeable, patient and not pushy at all. We purchased two recliners and a side table and are thrilled.”
“We had a five-star experience shopping for a sofa at Ethan Allen. Mila, our salesperson, came to the house to help assess the best placement for the new piece. She was patient, resourceful, and made several helpful suggestions. We took delivery ahead of schedule (not a first for us when shopping at EA), and we love our new sofa. Highly recommended!”
“Bernie & Phyl's is THE BEST furniture store in the area by a mile. The consultants are knowledgeable, patient, and helpful without being pushy whatsoever. The quality of their furniture exceeds any that I've seen in other places (and I have been to them all ?)! Their prices are also very reasonable, especially for the sturdy, long lasting durability of their products. B & P will be the only furniture store I go to from now on! If you go, make sure to ask for Michelle...she is such a delight to work with and made my purchase experience so smooth. Thank you!!!”
“I bought a sofa and received great service! I am very satisfied! It met my expectations, thank you very much Iara for your help with the purchase and for your attention ❤️”
“Gena was very helpful in me picking out a perfect sleeper sofa for my study. I ended up with a great furniture piece that will serve me for years to come. Great service and knowledge. Thank you.”
“When my husband and I began researching new couches, we quickly determined the Lovesac would be a great option for us. We live in an apartment and are hoping to move within a few years, so we didn't want to invest in a couch that might not fit our new space. We love that the Lovesac can grow into whatever space we land in next, and that we can change out the covers easily, too.
We went to the Natick store to test the different fills and fabrics in person. I can not say enough kind things about Peter, Mimi and Anthony, who ALL went above and beyond to help make sure we were choosing the right options for us. I asked them a million questions, and between the three of them, they all had answers that made me feel confident in our decision.
Peter also went out of his way to ensure we got the best price possible for our couch, ensuring we took advantage of every sale and coupon currently available. After we placed the order, we had a few hiccups with delivery (at no fault of Lovesac -- all on FedEx). My husband must have spoken to Peter once a day for 2 weeks in a row. Every time he was calm, helpful and responsive. Having a main contact at the store made this process SO much easier, and has helped us to enjoy our purchase even more.
Good customer service and companies that have REAL PEOPLE helping you every step of the way are so difficult to find these days. The team at the Natick Lovesac store has truly gone above the call to help with every question and minor snag in the process.
Also, our new sofa is so comfy that our friends come over to nap on it. So yeah, we're extremely happy with our purchase and the people who helped us make it.”
“Michelle Roseman is an ace. Her professional and interpersonal skills, coupled with her unique eye for design and talent are top notch! Her ability to understand what we wanted was amazing. Her design skills and knack for selecting furniture and color schemes, and ability to articulate why she presented them to us helped us decide on furniture that we will appreciate for years. We can’t wait to have it in our home. We bought our furniture because we liked how well Michelle worked with us and listened to us. Thank you, Michelle!”
10AM - 6PM
1450 Worcester St, Natick
Furniture Stores
“Highly recommend Bobs our salesman Andy was great no pressure sales easy to work with and explained everything you needed to know to my family. Great experience.”
“Stopped into the circle furniture pop up in Sudbury. Stumbled upon an ottoman that was the perfect size and color. Great price, easy process . Also had lots of other cute buys. Check it out! Circle furniture… be sure to do another Sudbury pop up!”
“I bought it at Urbanos Framingham com. Regiane was simply incredible, she is a wonderful salesperson who is attentive and strives to find a solution even when it seems impossible, she presented me with all the available options within my needs and offered me various payment methods. Is there someone who is really committed to satisfying and being Regiane is helpful with the customer at Urbanos.I am very happy with her service.”
“This is a great store for value with items that are still good quality. Found ornaments essentially half price that were the same as a nearby store. Definitely worth shopping at any season.”
10AM - 5:30PM
220 Worcester Rd Rt 9 East, Framingham
Furniture Stores
“Cabot House is without a doubt our favorite furniture store. The showroom is beautiful, the furniture styles are varied, and the quality is top notch.
My wife and I have ordered the living room set. We just received our delivery, and so happy with the style we were recommended. It fits our house perfectly.
We will be back with our next project.”
“We’ve been with Dunk and Bubble nearly 4 years now! We connected with them after having a rough start with a different pool servicer and once we started with them, we never looked back! Kaitlyn and Erica are so kind, patient with our many questions and thorough! They not only guide us on what we need to do with our pool but also educate us along the way. Each summer our pool seems to go from winter-closed to “summer ready” quicker as we’ve fine-tuned our routine. Josh and his team are quick and efficient when they open and close our pool each season. We are thankful to be in such good hands with our pool!”
“I highly recommend Helen W. from the Acton store. She assisted me in furnishing a new downsized home. She listened to my wants and needs and made great recommendations in both style and function. I feel she went above and beyond to make sure I am satisfied.”
“Jim was great!I called to get dimensions for drawers for the Millstone Island.(The drawer dimensions are not listed on the website. Overall dimensions are listed, but not individual drawer dimensions.)I tried the Live Chat, which did not have the info and they directed me to try the customer service email and the customer service 1-800 number. The 1-800 number did not have the info, but they checked inventory to see which store had the item in stock so I could call and ask a salesperson to measure. Then the 1-800 rep transferred me to the Natick Store.Jim answered the phone and took the time to measure the three types of drawers on the item and also how far the drawers pulled out. This information is incredibly crucial to me since I do not have a lot of space in the intended room and i'm trying to maximize every inch.Jim sounded like he was having a super busy morning, but he was polite and speedy and I very much appreciate his attention!”
9:30AM - 9:30PM
1 Worcester Rd, Framingham
Furniture Stores
“Excellent place, helpful staff a wide array of offerings. I must say the young woman who oversees the large lamp section is outstanding. So nice -so helpful!!! She should receive recognition for her high level of customer service!! HomeSense has a value added employee.”
“Sales staff were very helpful and process for delivery was perfect. I love my new couch! Next time I need anything the Furniture Consignment Gallery will be my first stop.”
“After looking for a mattress for over six months, I finally purchased my mattress from The Boston Company. I have a joint condition and the salespeople were helpful with good suggestions. I went several times and they let me try each mattress for as long as I wanted. The cost was less than I expected, as well. The mattress is very heavy so I was concerned about the delivery, but the delivery people were great and had the mattress upstairs in no time.”
“Wow what an amazing experience with Adam. Helped me design several rooms. So talented, patient and understanding of what you what with your home. He always has great pieces to show. If your looking for luxury customer service look no further. Adam is the best in the area”
9:30AM - 9:30PM
400 Cochituate Rd, Framingham
Furniture Stores
“The line always takes forever. Especially during the weekday which doesn’t make sense because you would think to go during the weekday which doesn’t to avoid the weekend crowd. Nope there’s always one person on the register.
Content wise I love this specific home goods. So many cute things and a wide variety of aesthetics. They have a lot of stuff but maintain organization.”
“Recently a bed from this location, it was a great experience from start to finish and I've yet to have a sleep I didn't enjoy! Would absolutely recommend anyone in the area to pop in and check it out.”
“I waited to write this, I wanted to be sure that my new Stressless recliners weren't like a trick... THEY ARE ABSOLUTELY AWESOME! We put 2 recliners together to make a loveseat and seriously these Stressless recliners are a gift for my very compromised bad back.My husband agrees, best furniture purchase EVER! And the delivery was top notch too!”
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“There is only one way to describe Dave Shore and AudioArt; simply said they are the best there is. We have been clients of Dave's for 20+ years. There has never been an audio situation Dave could not solve. His depth of knowledge is as impressive as his desire to truly make his clients happy. He is always willing to go the extra mile, and we have always been very appreciative of the quality of the products he reps, as well as the service we've received. We highly recommend Dave and AudioArt to anyone who is looking for quality products, installation and service.”