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September 2023 by Li M.
Quality usually good, price usually good. I frequently purchase home foods, clothing and groceries.
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July 2023 by Gio M.
Was told they were not able to issue my refund that day, employee wasn't in the mood to go through the process and tried to pushing it for the next day so someone els could handle it. While having 4 other up front employees horsing around with absolutely nothing to do, this place is a joke for having to come back the next day just to issue a refund ? Would not recommend!!!!
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May 2023 by Christopher Z.
I hope this will help some one who needs to return a battery with out a receipt. I went to the Sturbridge Walmart 9 am 5/29/23 to return a car battery that I purchased in Rocky hill CT 4/9/20 for $111.41 that had a 3 year warranty but I did not have a receipt. I found an article on line by cars amazing that helped. The girl at the desk was very rude she had a puss on her face and ignored me at first as she talked to a coworker. She did not know how to help and rudely said step aside while I take care of the other customers. Another guy came to help, he was nice but still did not know how to do a warranty replacement with out receipt and stated I have to go to Rocky Hill CT. He then called another coworker I showed them a copy of the warranty that I printed, a statement from my credit card showing the purchase. I explained only Walmart sells this brand and the date of manufacture is on the battery which is well with in 3 years and there is also a serial number on the battery as well. and quoted sections of the article. I finally got my battery replaced. On a side note it went up around $60 in 2 1/2 years Don't get me wrong I am okay with Walmart I have purchased many batteries from them and they were fine and I shop there periodically I find its nice that they are close and a lot of times when you need something they have it. I would normally give a 4 star rating when you go there you know what you're getting and usually the price is reasonable. I hope this helps some one. Typically the help desk is friendly and resolves issues easily but this experience was bad enough for me to leave feed back as I think Walmart should get rid of the girl at the help desk as she will chase customers away. She was Spanish as she was talking in Spanish to the coworker and I could not see her name as she kept a folded receipt over her name tag probably for a good reason. She was very rude
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April 2023 by Vincent L.
A fairly standard Walmart: a regular-sized store, not a supercenter. Quieter areas like clothing, electronics, and household goods looked tidy and organized as far as Walmarts go, while busier areas like (mostly non-fresh) groceries and toiletries were as busy and rummaged-through as you might expect. As long as you're here for a quick visit to grab some everyday items, don't need assistance, and can breeze through the self-checkout (if there isn't a long wait), then it gets the job done.
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January 2023 by Mike M.
YES this is my favorite Walmart WHY IS IT RATED SO POORLY! It's still a Walmart people but of all the local Walmarts this is the best one, go to Chicopee Walmart and then re-write your review!
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September 2022 by Aidan B.
My mom doesn't like walmart but I don't mind it this is one of my dad's main grocery stores.
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April 2022 by W D.
Went to the Sturbridge Ma Walmart on a Wednesday night with my wife and 1 year old. Went to check out our cart full of items noticing not one register was open. We go over to self checkout where three workers one being the Manager are standing there doing nothing. I asked them if they could open a register to help us seeing we had a full cart and we're holding a baby, but was told No, there are no registers open. The Manager then walked away and the other two stood there talking. Watching us do the self checkout. I wish we could have left our full cart right there and went to another store. These people are disgraceful and rude. This Walmart is the worst and has awful customer service, lagging on cleanliness and poor selection of products. The Manager in the evening at the Sturbridge Ma Walmart is unfriendly and unprofessional and despite this Walmart convenient location we will go to a different Walmart from now on.
