Pet Stores in Sturbridge, MA

“Sandy and Andrea are the best! Every time I come here they personalize my time and have great suggestions and feedback. They are very knowledgeable about all their products and always looking to add new items to their assortment. When it came time to say goodbye to my dog Kaine, I told Sandy and she gave me a bighug and grieved with me. I will always shop here for my pets needs.”

“I just have to say, that the Sturbridge, MA Tractor Supply has THEE most HAPPIEST and most polite people working there, hands down. No matter when I have gone there, during the day or evening, every single person I've ever encountered there have been nothing but friendly, helpful, and knowledgeable. EVERY. SINGLE. TIME. Great customer service is not always great everywhere else, but your employees are simply a joy to deal with! Please keep up the great work and thank you!”

“The staff at the Sturbridge Petco is absolutely AMAZING!!!! I brought my young dog in to get groomed and they greeted him with such love and care! My pup was nervous (considering the last time we dropped him off somewhere he got snipped) and the staff there was so kind and my dog warmed right up to them! They also did an amazing job grooming him. We love you Petco”

“walked in, went to back of store where the Honest Kitchen for dogs is displayed.
I then went to checkout with my selection.
the only reason I gave 4 instead of 5 stars, is the protracted socializing between cashier and the customer that was ahead of me. I am standing behind person that has already had their purchases rung up while the conversation goes on & on. The last time I shopped this store a similar event took place. Honestly, I run into petco for dog food because my online order has not arrived and my dogs are hungry - they have no interest in how frustrating it is to stand & wait - they are just hungry.
it is great that petco staff are friendly, however, catching up on events (non work related) would seem to me as something that should take place during non-working hours.

in fact, if another store (tractor supply for example) carried the Honest Kitchen dog food, I would take my trade there. I would be surprised to learn that petco management would be OK losing a customer in order to provide paid time to a cashier - in order for them to manage their social life.
I can assure you that petco's ONLY advantage, is actually stocking a product that i need right away - there certainly is no price advantage nor are all the products I purchase available.”